Audio Visual Specialist
About The Position
United States Army Fires Center of Excellence (FCoE) has the mission to train, educate, and develop Soldiers and Leaders; create and develop capabilities; and provide a Fires Force to support the Joint Warfighting Commander across the spectrum of operations in Joint and Multinational environments. The US Army Fires Center of Excellence – Fort Sill (USAFCOEFS) Chief Information Office Support Staff has the responsibility to provide Information Technology (IT) services to USAFCOEFS. The sustainment of current and emerging IT support is a critical enabler to accomplish all USAFCOEFS missions. Essential Functions: Provide daily on-site operational and sustainment support which includes maintaining a daily log of performance tasks, customer requests, and known issues. Utilize the Army Enterprise Service Management (AESMP), to track and capture workload. Capture daily and weekly sustainment reporting requirements via the SharePoint ticketing system and SharePoint FCP Repository. Provide status reporting of daily activities, recurring or significant issues, classroom maintenance/preventative maintenance checks and services and problems resolved. Perform monthly preventative maintenance of each installed FCP classroom audiovisual equipment by cleaning/dusting projectors and audiovisual equipment cabinet as needed. Serve as the classroom support representative for FCP and maintain routine communications with the COR, perform weekly inventory of shelf stock equipment and items. Maintain Common Operating Picture (COP) of all FCP Classrooms. Assist on-site Government and other personnel with daily classroom operation of audiovisual equipment including the providing of user training as needed Provide on-site audiovisual expertise for FCP classrooms. Provide instructions and briefings on the use of audiovisual systems and instructional technology equipment.
Requirements
- Possess an associate’s degree in information systems/computer science or technically related degree; OR three (3) years of technically related field experience in desktop support or network administration.
- (5) years of verifiable Digital Sound Processor (DSP), Digital Projection and Digital display, Control Systems Equipment Installation and Operations experience.
- Possess a current InfoComm International - Certified Technology Specialist-General Certification (CTS).
- Have experience with general connectivity issues in LAN/WAN/Internet environments.
- Has a basic knowledge/understanding of all equipment settings as they pertain to the normal operation of an Audio Visual & Information Technology systems.
- Is able to lift/carry up to 50 pounds.
- SECRET clearance or have the ability obtain an INTERIM SECRET clearance.
- DoD 8570 IAT Level II certification (Security+, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP).
- The flexibility to work occasional non-duty hours or on weekends to support specific project or mission requirements
Responsibilities
- Provide daily on-site operational and sustainment support which includes maintaining a daily log of performance tasks, customer requests, and known issues.
- Utilize the Army Enterprise Service Management (AESMP), to track and capture workload.
- Capture daily and weekly sustainment reporting requirements via the SharePoint ticketing system and SharePoint FCP Repository.
- Provide status reporting of daily activities, recurring or significant issues, classroom maintenance/preventative maintenance checks and services and problems resolved.
- Perform monthly preventative maintenance of each installed FCP classroom audiovisual equipment by cleaning/dusting projectors and audiovisual equipment cabinet as needed.
- Serve as the classroom support representative for FCP and maintain routine communications with the COR, perform weekly inventory of shelf stock equipment and items.
- Maintain Common Operating Picture (COP) of all FCP Classrooms.
- Assist on-site Government and other personnel with daily classroom operation of audiovisual equipment including the providing of user training as needed
- Provide on-site audiovisual expertise for FCP classrooms.
- Provide instructions and briefings on the use of audiovisual systems and instructional technology equipment.
Benefits
- Medical, Dental, and Vision Plans offered to all employees.
- 401K plan with up to 4% matching
- Long-term and Short-term Disability
- Standard Life Insurance
- Training and Tuition Assistance
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
