About The Position

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here . Job Summary Granicus' Swagit team is looking for a talented Audio / Video (AV) Installation Technician for a full-time position on our deployment team, based out of Dallas, TX. If you have installation/technician experience in the audio/video industry, or a strong understanding of audio/video signal flow plus installation technician experience in a related field, then this is the opportunity for you. As an AV install technician with Swagit you'll experience high visibility and the chance to work with a dedicated team committed to providing excellent customer service. If you have a passion for innovative technology and are looking for the chance to join a team at a critical point in our growth, then you'll find a satisfying career with Swagit! Candidates must live within a commutable distance to the Dallas office.

Requirements

  • Thorough knowledge of audio/video broadcast equipment (2 years).
  • Sound understanding of computer hardware installation and troubleshooting (2 years).
  • Basic power tool, carpentry and construction knowledge.
  • Structured cabling experience for existing walls and pre-construction wire installation.
  • Climb ladders, lift over 50lbs, work in tight spaces
  • Travel up to two weeks out of each month
  • Work within a close-knit Team or group settings
  • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
  • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

Nice To Haves

  • Extron, Crestron, AMX or similar presentation system experience a plus.
  • Live broadcast production (directing, camera operator, etc.) experience.
  • Strong organizational and communication skills.

Responsibilities

  • Build AV broadcast systems to defined specifications including PTZ cameras, switchers, automation and streaming.
  • Determine the resources needed to complete new broadcast installations based on the deployment installation plans, diagrams and blueprints.
  • Travel to customer sites for buildout of structured cabling and Installation/testing of broadcast systems.
  • Communicate with customers and peers throughout the spec, build and installation phases.
  • Troubleshoot systems including signal flow, software and basic networking issues.

Benefits

  • Flexibility & Balance
  • Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  • Work From Home Reimbursement – Support a productive home office environment.
  • Health & Wellness
  • Multiple Health Plan Options – Including a 100% employer-paid plan.
  • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
  • Fitness Reimbursement Program – Stay active, your way.
  • On-Demand Mental Health Support – Access to Headspace and other wellness tools.
  • Family & Future
  • Paid Parental Leave – For both birthing and non-birthing parents.
  • Traditional & Roth 401(k) – With a generous company match.
  • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
  • Growth & Recognition
  • Online Learning Platforms – Fuel your professional development.
  • Competitive Salary & Bonuses – Your contributions are valued and rewarded.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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