Audio Visual Installation Techician
About The Position
This position is responsible for assisting the Design and Installation team with installation as well as troubleshooting of audio-visual equipment. This position will function as the lead tech on job sites and will be responsible for the completion of jobs. Additionally, this position will provide on-site training to other members of the installation team. This position will also be assisting the service department perform routine maintenance and/or service on audio visual Equipment. While performing on-site work, D&I Lead technicians must provide outstanding customer service and develop working relationships with their clients.
Requirements
- Knowledge of leading audio visual equipment manufacturers and control systems as well as architectural and cabling requirements.
- Ability to QC, maintain and operate audio visual equipment.
- An electrical or mechanical engineering degree, or on-the-job AV design and/or installation experience.
- Strong understanding of manufacturer configuration software
- Completion of Tech 1 training
- Occasional overnight travel may be required.
- Perform other duties as required
- Must be able to repeatedly lift and move objects weighing in excess of 50 lbs.
- Must be able to regularly use & work safely on ladders at heights of 12-16’.
- Must be able to safely operate company owned and leased vehicles, or own on company time.
- Crawl, kneel, able to get off floor, without assistance.
- Able to read instructions, computer screen—may use corrective lenses.
- Climb stairs, walk without assistance, see, hear, and speak
- Able to work under tables, desks, racks, and other confined spaces without assistance.
Responsibilities
- Assist the design and installation department to install AV equipment
- Perform routine maintenance or service work on AV equipment
- Configure AV equipment with manufacturer software
- Direct installation team
- Take leadership role while on job site
- Provide training and development to junior technicians
- Ensure work is completed according to company standards
- Operate system control software
- Maintain contact with customers in a friendly professional manner
- Leave customer work site in a clean and orderly manner
- Always maintain a professional appearance on the job
- Not consume alcohol or use drugs on the job
- Respond to customer issues in a professional and timely manner
- Maintain proper record keeping and care of ITA owned assets/equipment
- Other duties as assigned
Benefits
- 401(k) Matching
- Health Insurance
- Vision Insurance
- Dental Insurance
- Health Savings Account
- Life Insurance
- Employee discount
- Paid Time Off
- Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
11-50 employees
