Audio Video & Integration Service Technician

CAV Integrated Home, LLC • Bluffton, SC

147d

About The Position

Highly experienced Service Technician wanted to join the CAV Integrated Home team. We are looking for a detail oriented, customer friendly AV and network systems trouble-shooter to join one of the elite AV companies of the south east. This role as a part of CAV's service team will place you in a position to help new and existing clients get back on track with their home AV, network, and automation systems. Responsibilities include both on-site and remote access service of systems, accurate notation/documentation of problems, client relations, maintaining CAV Integrated Home's record of exemplary service.

Requirements

• Extensive knowledge of AV and network systems.
• Strong interpersonal and customer service skills.
• Extensive experience installing and servicing most if not all kinds of low voltage systems.
• Advanced understanding of AV interconnections, computer networking (LAN and WIFI), control system programming, surround sound/stereo system setup, and AV installation methods.
• Good driving record.
• Minimum 3+ years’ experience in the AV installation/service industry including remote and control system programming.
• good ability to troubleshoot advanced low-voltage systems including AV, network, home integration, lighting control, motorized systems, televisions, projectors, and client-side services such as streaming.
• Maintain professional appearance and calm demeanor in tough situations.
• Ability to lift and carry up to 50 pounds and experienced working with power tools

Nice To Haves

• Experience with remote service systems such as Bluebolt, Ubiquity, OvrC a plus.
• Experience with Control4, Crestron, and URC a plus.
• Industry certification from CEDIA, Infocomm, ISF or similar a plus.
• Strong technical, communication and computer skills; certifications from CEDIA and Infocomm are a welcome bonus, as well as lighting control and shade experience.
• Previous experience as Audio/video Lead technician or A/V Home Automation technician.
• Knowledge of LAN and wireless LAN (WIFI) configuration for Class A/small to medium/residential networks; and experience installing network hardware and terminating network cabling.
• Basic skills of computer operation; universal remote programming; audio distribution; and video distribution knowledge
• A high level of interpersonal ability – patience and customer service skills a must, as is the ability to form meaningful and fruitful relationships with both customers and employees
• Ability to lift and carry up to 50 pounds and experienced working with power tools
• A good driving record is necessary.

Responsibilities

• on-site and remote access service of systems
• accurate notation/documentation of problems
• client relations
• maintaining CAV Integrated Home's record of exemplary service

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed