At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. JOB SUMMARY Prepare, arrange, operate, maintain, and repair equipment such as microphones, video recorders, projectors, lighting, and sound equipment. Conducts routine and special services and installation on a variety of audio visual equipment, software applications and systems. Assist with media layouts and presentation for corporate meetings and training programs. Responsible for the safe operation of equipment and proper work methods that are related to the safety of subordinates, fellow workers, and the general public. JOB DUTIES As a highly skilled specialist, functions as a subject matter expert and contributes to the development of new processes and techniques. Completes complex tasks in creative and effective ways. Consistently works on advanced, complex assignments requiring comprehensive knowledge of the area of specialization. Requires a high degree of initiative to resolve issues. Regularly exercises discretion in area of expertise. Acts independently to determine methods and procedures on new assignments. Typically leads or provides guidance to lower level colleagues. ADDITIONAL JOB DUTIES Installs, maintains, inspects and operates audio visual product and components as specified by blueprints, manuals and specifications Works with vendors and data center technicians on A/V drawings and rack wiring designs Identifies and resolves equipment malfunctions and takes appropriate action to obtain repair Receives and prioritizes requests for audiovisual (AV) equipment in company conference rooms and training centers; Maintains and troubleshoots corporate printers and copiers Provides advice and suggestions to staff regarding the preparation and use of AV materials for meetings and conferences Assembles, sets up, transports tests A/V equipment in a safe, secure manager for corporate events and meetings, then disassembles equipment as needed May operate equipment or hands control over to designated employees for conducting and recording meetings and presentations with appropriate equipment Edits, copies, and stores recordings of events Provides technical support for teleconferences, webinars, and distance-learning classes. Tracks inventory of equipment and orders necessary supplies Facilitates needed equipment repairs, which may include shipment of malfunctioning equipment to outside supplier and rental of temporary replacement equipment Participates in orientation meetings as needed to explain department functions and the materials and equipment available Performs other related duties as assigned
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees