Audience Services Coordinator

University of New HampshireKeene, NH
1d$20 - $20

About The Position

The Audience Services Coordinator supports the Redfern Arts Center by providing customer service and outreach to students, faculty, staff, patrons, guest artists, and rental clients at the Redfern Arts Center.

Requirements

  • Customer service, marketing and social media experience required
  • PCI Certification required (will provide)

Responsibilities

  • Box office, ticketing services, and concessions- oversee the day-to-day operations of Redfern Arts Center Box office and concessional operations including: Online, over the phone, and in-person ticket transactions Settlements and sales reports PCI compliance for credit card transactions Keeping track of supplies and inventory Other duties as assigned
  • Website and ticketing software administration- update website and ticketing site content as needed to ensure that all information is accurate and available
  • Marketing- assist the Artistic Director with marketing and promotion of events at the Redfern including: Student/on-campus outreach Digital and lobby displays Online promotion Social media
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