AUDI SERVICE ADVISOR

ROYAL AUTO GROUP OF SAN FRANCISCO • San Francisco, CA

8h

About The Position

Audi represents the pinnacle of German engineering, and our guests expect a service experience to match. We are seeking a high-performance Service Advisor to join our 79-year legacy of excellence. At Audi of San Francisco, we don't just keep pace—we set it. If you have the integrity to lead and the drive to solve problems in real-time, we have the platform for your success.
About Audi of San Francisco
With 79 years of excellence as part of the Royal Auto Group, we are a cornerstone of the San Francisco automotive landscape. While our history is long, our mindset is modern. As we continue to grow, we are seeking advisors who can deliver a premium, tech-forward experience that matches the "Four Rings" brand. At Audi of San Francisco, we believe that "Later is too late."
The Role: Elevating the Guest Experience
As an Audi Service Advisor, you are a brand ambassador. You will manage the entire service lifecycle for our guests, ensuring their high-performance vehicles receive the precision care they require while maintaining absolute transparency.

Requirements

• Sophisticated Communicator: You can navigate high-level conversations with a diverse, premium San Francisco client base.
• Integrity-First: You understand that trust is the foundation of our 79-year-old business.
• Action-Oriented: You thrive in the high-energy environment of a major city dealership and understand that speed and accuracy go hand-in-hand.
• Qualified: 2+ years of automotive service experience (Luxury or German brand experience is a major plus) and a valid driver’s license.

Nice To Haves

• Luxury or German brand experience is a major plus

Responsibilities

• The Audi Welcome: Provide a sophisticated, white-glove greeting and perform detailed vehicle walk-arounds.
• Expert Consultation: Utilize diagnostic data to explain vehicle health and maintenance needs to guests with clarity.
• Precision Management: Coordinate with our factory-trained technicians to ensure repair accuracy and on-time delivery.
• Digital Communication: Use modern platforms to provide real-time updates and videos of service progress to our tech-savvy clientele.
• Ownership: Live by our mantra: "See it, Own it, Solve it."

Benefits

• Stability & Prestige: Work for a growing department backed by 79 years of proven success.
• Top-Tier Pay: Highly competitive base salary plus performance-based commissions.
• Industry-Leading Benefits: Full Medical, Dental, and Vision, plus 401(k) plans.
• Elite Training: Access to Audi’s world-class certification programs.
• The "Royal" Culture: A team-first environment where we believe that teamwork comes before personal ego.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed