Audi Marin Product Specialist
About The Position
indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 30 timelessly modern franchised dealerships in eight US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and most recently Little Rock, AR. indiGO represents the very best in automotive brands: Aston Martin, Audi, Bentley, BMW, Ferrari, Genesis, Hyundai, Jaguar, Lamborghini, Land Rover, McLaren, Mercedes-Benz, Porsche, Rolls-Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a team, and our team strives to be the best for our customers. indiGO is proud to represent the best in luxury automotive brands as well as the best people come and join us today! Audi Product Specialist /Technologist - Elevate the Customer Experience! Are you passionate about cutting-edge automotive technology and delivering an exceptional customer experience? indiGO Auto Group's Audi Marin is seeking a full-time Audi Technologist to join our team. This is a dynamic role where youll be the go-to expert for all things Audi, helping customers fully experience the innovation, performance, and technology that set Audi apart.
Requirements
- Passion for automotive technology and innovation you love learning and teaching others about cars!
- Exceptional communication skills with the ability to simplify and explain complex features in an engaging way
- Strong attention to detail and the ability to tailor each interaction to individual customer needs
- Tech-savvy mindset with experience using mobile devices, in-car infotainment systems, and digital tools
- Ability to thrive in a fast-paced, customer-driven environment
- The ability to work well in a structured, process-driven environment
- Valid drivers license and ability to safely operate vehicles
- Willingness to submit to a background check and drug screening
Nice To Haves
- Previous experience in a Driver/Delivery Specialist role or similar customer-facing position (perferred)
Responsibilities
- Deliver a personalized, engaging Audi experience, ensuring each customer feels confident and excited about their new vehicle
- Conduct in-depth vehicle walkthroughs, explaining features such as infotainment, driver assistance systems, connectivity, and Quattro technology
- Assist customers with Audi connect setup, mobile device pairing, and customization to suit their driving preferences
- Follow up with customers post-delivery to answer questions, provide additional guidance, and ensure satisfaction
- Act as the technology resource for both customers and dealership staff, providing ongoing training and support
- Utilize digital tools, social media, and tablets to enhance the customer experience and dealership presence
- Maintain a high standard of professionalism, hospitality, and product expertise to reinforce the Audi brand
Benefits
- Competitive pay $23-$25/hour + bonus opportunities
- Supportive & collaborative team in a luxury automotive setting
- Comprehensive benefits package medical, dental, vision, life insurance, HSA, FSA, & 401(k) match
- Paid time off vacation, holidays, and sick days
- Professional growth unlimited training, certification programs, and advancement opportunities
- State-of-the-art facilities with cutting-edge technology and premium customer experiences
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Motor Vehicle and Parts Dealers
Education Level
No Education Listed
Number of Employees
101-250 employees
