Attractions Manager

Apex Entertainment•Virginia Beach, VA

About The Position

Are you ready to take charge of excitement and become the master of adventure? Apex Entertainment is looking for an Attractions Manager with an unyielding passion for creating unforgettable guest experiences. Join our high-energy team and embark on a thrilling journey where fun knows no bounds! Your Mission As the Attractions Manager, you'll be the driving force behind our exhilarating attractions, leading Supervisors and Team Members to deliver exceptional service and safe, memorable experiences for every guest. This is your chance to bring the thrill to life-every day.

Requirements

1-2 years of experience in attractions, FEC, food & beverage, or hospitality
Exceptional verbal and written communication skills
Strong leadership and team management capabilities
Detail-oriented, highly organized, and guest-focused
Professional, positive, and energetic demeanor
Ability to multitask and prioritize in a fast-paced environment
High School Diploma or GED required
Proficiency in MS Office (Word, Excel, Outlook)
Reliable transportation
Flexible schedule, including availability for nights, weekends, and holidays

Nice To Haves

Associate or Bachelor's degree preferred

Responsibilities

Lead and coach Attractions Supervisors and Team Members to deliver world-class guest service.
Set clear goals and provide day-to-day operational guidance to ensure a seamless experience.
Oversee and enforce routine maintenance of all attractions.
Work closely with the Maintenance Team to resolve issues quickly and maintain top-tier conditions.
Ensure smooth daily operations across all attractions, with occasional support to Food & Beverage and Events teams.
Manage staff scheduling, adapting to peak periods, holidays, and special events.
Conduct daily inspections to uphold all safety standards and operational protocols.
Partner with HR to maintain employee records, manage performance, and handle disciplinary action when necessary.
Ensure compliance with health, safety, and cleanliness regulations.
Foster a positive and professional work environment that inspires team success.
Delegate tasks and empower team members to take ownership of responsibilities.
Collaborate with the General Manager and Assistant GM, assisting with operations as needed.
Recruit team members who are fun-loving, guest-focused, and team-oriented.
Help build a culture that aligns with Apex values and promotes a strong team dynamic.
Stay informed on industry trends, expand your knowledge, and seek ongoing opportunities for personal and team development.