Attendant at Wai'anapanapa State Park

Reimagined Parking•Hana, HI

64d•$20•Onsite

About The Position

Position: Attendant Location: Wai'anapanapa State Park Shift: Available shifts Monday - Sunday (7am to 6pm) Pay: 20.00 Per Hour What You'll Do: The Parking Ambassador shows a commitment to quality service by promoting local business, public safety and quality of life by patrolling assigned beat to monitor, regulate, and control parking. Advocates good will for the location by providing excellent customer service to guests. Note: Candidate must currently reside within a reasonable commute from Wai'anapa State Park. Assist customers with directions, answering questions, and providing a sense of safety by acting in an alert and caring manner Directing visitors to appropriate parking spaces or waiting areas Monitoring activity of local visitors and tourists; scanning reservations for non residents Notifying State Parks employees of any issues Periodically review the occupancy of facility to determine if lot is full and act per instructions. Other duties and responsibilities as assigned.

Requirements

Outstanding communication and customer service skills (ability to use smart devices and walkie talkies)
Ability to work independently and in a team environment to meet Parking Program requirements
Must enjoy working outdoors and engaging with the public, previous hospitality preferred.
Must be flexible over a 7 day period for scheduling, including weekends and holidays
Able to walk up to 4 miles, stand for up to 10 hours
Able to bend, crouch, reach
Occasionally lift up to 25 lbs.
At least 18 years of age
Ability to verbally communicate with guests

Nice To Haves

Previous customer service experience, preferred

Responsibilities

Assist customers with directions, answering questions, and providing a sense of safety by acting in an alert and caring manner
Directing visitors to appropriate parking spaces or waiting areas
Monitoring activity of local visitors and tourists; scanning reservations for non residents
Notifying State Parks employees of any issues
Periodically review the occupancy of facility to determine if lot is full and act per instructions.
Greet arriving and departing guests in a friendly and courteous manner
Act as traffic controller to direct incoming guests to available parking spaces
Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies
Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
Communicate professionally at all times with guests, client, and teammates.

Benefits

Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

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