Male ATTENDANT - SPA

Hard Rock International • Bristol, VA

5d

About The Position

The Spa Attendant plays a key role in creating a clean, welcoming, and luxurious environment for all guests. This position supports daily spa operations by maintaining facility cleanliness, ensuring treatment rooms and relaxation areas meet Rock Spa standards, assisting providers with setup/turnover and delivering excellent guest service with a positive, professional attitude.

Requirements

• Strong attention to detail and pride in maintaining clean, organized spaces
• Ability to lift up to 30 lbs and be on feet for long periods
• Excellent communication and teamwork skills
• Must be reliable, punctual, and willing to follow direction

Nice To Haves

• Prior spa, or hospitality experience preferred but not required

Responsibilities

• Greet guest with a warm, friendly, professional demeanor
• Escort guests to locker rooms, relaxation lounges, or treatment areas as needed
• Anticipate guest needs and offer assistance proactively
• Maintain a calm, spa – appropriate presence even during high volume days
• Support the Rock Spa culture of hospitality, consistency, and elevated service
• Maintain all spa facilities including relaxation lounges, locker rooms, hallway, vanity areas, and guest touchpoints
• Restock amenities (Towels, robes, slippers, beverages, cups ect.)
• Empty trash, sanitize surfaces, and ensure laundry is completed and organized
• Monitor and maintain back of house cleanliness (Prep rooms, supply closets, laundry ect.)
• Flip treatment rooms between services following proper sanitation protocols
• Ensure each room is stocked with linens, products, equipment and supplies
• Assist massage therapist and estheticians with room set up or breakdown as needed
• Restock hot stones, remove dirty linens, refresh tables, and ensure equipment is wiped and stores properly
• Follow all Rock Spa SOPs, sanitation policies, and safety guidelines
• Assist with daily opening and/or closing duties, depending on shift assignment
• Inventory and organize back stock of linens, products, and supplies
• Immediately report maintenance issues, low stock items, or safety concerns to leadership
• Always uphold confidentiality and professionalism
• Communicate effectively with front desk, providers, and leadership
• Support the team during busy times (e.g., late guest arrivals, schedule changes, high volume days)
• Maintain a positive, can-do attitude and willingness to help wherever needed
• Attend required trainings, and meetings

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees