Attendant I - Food and Nutrition

Hartford Healthcare•Manchester, CT

About The Position

Work where every moment matters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as an Attendant. The Greater Manchester Region has approximately 2,500 employees. It includes Manchester Memorial Hospital, a 249-bed community hospital, Rockville General, a campus of Manchester Memorial Hospital, a 102-bed facility, a large multispecialty provider group and visiting nurse services. The Greater Manchester Region serves a region of 300,000 people in 19 towns. POSITION SUMMARY: The Attendant l reports to the Director of Food Services. This position performs a wide variety of functions to ensure high quality, sanitary food service to patients and customers. The primary tasks of this position include but are not limited to\: stocking of supplies; patient food tray delivery and pick up; portioning/packaging food items; assisting in the packaging of meals for meals on wheels, patient snack delivery; serving customers, processing dishes in the dish room, and helping to maintain the overall cleanliness of the cafeteria and kitchen. COMPETENCIES Must have basic English reading and verbal communication skills to effectively communicate with co-workers, patients and care providers within the work environment. Must be able to perform basic math, i.e; addition and subtraction. Must be able to consistently exhibit considerate interpersonal relations with co-workers and maintain a strong customer service attitude, as demonstrated by behavior, when communicating and interacting with co-workers, patients and visitors. ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer\: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position. These responsibilities and competencies listed below may change from time to time.

Requirements

Must have basic English reading and verbal communication skills to effectively communicate with co-workers, patients and care providers within the work environment.
Must be able to perform basic math, i.e; addition and subtraction.
Must be able to consistently exhibit considerate interpersonal relations with co-workers and maintain a strong customer service attitude, as demonstrated by behavior, when communicating and interacting with co-workers, patients and visitors.
High school diploma or equivalent preferred but not required.

Responsibilities

Attends monthly department meetings.
Attends monthly departmental in-services.
Wears uniform following the ECHN and department uniform policy including appropriate hair covering at all times.
Washes hands and wears gloves following serve-safe and state regulatory requirements.
Completes all paperwork required by the position worked (such as dish machine temperatures).
Demonstrates a willingness to assist co-workers and adjusts daily work routines to the needs of the department.
Sets up, restocks and maintains a clean work station following all sanitation and safety requirements. Labels, dates and properly rotates stock.
Completes work as outlined in the position job flow within the scheduled shift time.
Delivers trays to patients following all facility and departmental policies and procedures.
Completes annual departmental serve-safe food safety training.
Demonstrates knowledge of basic modified diets.
Wears personal protective equipment as required.
Completes ECHN annual mandatory education in a timely manner.