Attendant Hotel Part-Time

Rivers Casino•Philadelphia, PA

34d

About The Position

This position has responsibility to execute hotel food and beverage offerings- including filling and restocking food on the breakfast buffet, attending to guest needs, delivering food to guest rooms and keeping and hotel F&B areas and food areas stocked and cleaned. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: Smile, display energy and open body language Proactively greet team members and guests, initiating interaction to provide service Always use a positive parting remark to end the conversation Essential Job Functions: The essential functions include, but are not limited to the following: Follow all safety and sanitation rules, including lifting and carrying procedures Stock and fill breakfast buffet food line Greet guests and verify status as a hotel guest Engage in friendly conversation with guests Clear all china, glassware, and silverware from all tables Wipe down tables and chairs and sweep debris from the floor Keep dining area, breakfast buffet, and side stations organized, stocked, and cleaned Complete all opening, closing, and running duties Maintain next day inventories according to occupancy Orders, receives and stores necessary food and supplies maintaining inventory controls according to hotel occupancy General food preparation and serving Empties out trash cans, clean and wipe chairs, tables, beverage area, and the breakfast and condiment station. Sweep, vacuum or mop floors in the breakfast area and lobby. Maintain a safe facility and use safety first practices to remain accident-free. Other duties as assigned by your manager

Requirements

Must possess outstanding interpersonal communication skills to effectively interface with guests and team members
Possess ability to work in fast-paced situations
Prior experience in hospitality and guest interaction is required.
Neat, clean appearance and ability to wear proper uniform, including nametag, ID badge, and slip resistant shoes.
Reports to work on time
Ability to stand and walk for prolonged periods of time
Ability to be a TEAM player
Ability to work flexible shifts and days of the week including holidays
Ability to obtain and maintain all necessary licensing

Responsibilities

Follow all safety and sanitation rules, including lifting and carrying procedures
Stock and fill breakfast buffet food line
Greet guests and verify status as a hotel guest
Engage in friendly conversation with guests
Clear all china, glassware, and silverware from all tables
Wipe down tables and chairs and sweep debris from the floor
Keep dining area, breakfast buffet, and side stations organized, stocked, and cleaned
Complete all opening, closing, and running duties
Maintain next day inventories according to occupancy
Orders, receives and stores necessary food and supplies maintaining inventory controls according to hotel occupancy
General food preparation and serving
Empties out trash cans, clean and wipe chairs, tables, beverage area, and the breakfast and condiment station.
Sweep, vacuum or mop floors in the breakfast area and lobby.
Maintain a safe facility and use safety first practices to remain accident-free.
Other duties as assigned by your manager