Room Attendant, Hotel Housekeeping (Part Time & Full Time)

San Manuel • Highland, CA

1d • Onsite

About The Position

Under the direction of the Supervisor, Housekeeping, the Room Attendant is responsible for providing cleaning service for all vacant and occupied rooms. Responsible to provide and maintain 5-Star, 5- Diamond rating experience according to our Forbes standards. Collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission and values.

Requirements

• High School Diploma or GED preferred
• Minimum of two (2) years of Housekeeping experience within an upscale hotel is preferred.
• Flexible availability required including evenings, weekends, holiday shifts and overtime when needed.
• Good verbal and written communication skills required.
• Knowledge of housekeeping service techniques and productivity expectations.
• Ability to identify and prioritize issues.
• Must be personable and professional, capable of using caution and discretion in communication.
• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Select One of the Following: No Driving Responsibilities: Role does not require a driver’s license or insurance.

Responsibilities

• Conducts cleaning of all guestrooms, make beds, and provide clean terry and robes. Cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities and coffee pods and condiments. Respects all guest request and preferences, while adhering with the enterprise’s policies and applicable laws. Possesses the ability to find solutions to guest complaints and offer assistance to resolve problems. Reports maintenance issues to the Office Coordinator or the Supervisor. Ability to carry a radio and wear an earpiece discretely to communicate with team members.
• Conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards. Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, in addition to ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and enterprise regulations. Ensures all equipment is maintained and used accordingly, while following health and safety guidelines and policies and procedures.
• Proactively motivates employees to collaborate, learn, perform, and develop their skills. Works with a diverse team of well-trained team members by leading by example, empowering, sharing knowledge, and coaching throughout the employment lifecycle.
• Reports all maintenance issues pertaining to guest rooms to the Office Coordinator and report all guest requests to the Supervisor or the Office Coordinator as needed.
• Performs other duties as assigned to support the efficient operation of the department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED