2026-2027 Attendance Manager

Breakthrough Public Schools Home Office • Cleveland, OH

20h

About The Position

Breakthrough Public Schools is seeking highly collaborative, organized, and data-driven Attendance Managers to join the school Operations teams at each of our campuses. The Operations team keeps school systems running smoothly, creates a warm and welcoming environment for all stakeholders, and removes operational barriers so instructional staff can focus on student achievement. The Attendance Manager owns student attendance systems and serves as a core member of the Front Office team, blending clerical, administrative, and relationship-focused responsibilities to support students, families, and staff every day.

Requirements

• High school diploma or equivalent
• Minimum 3 years of experience in a fast-paced office environment
• Excellent word processing and grammar skills
• Exceptional personal organization and attention to detail
• Strong proficiency in Microsoft Office and Google Workspace
• Candidate must possess a valid driver’s license with a driving record in accordance with the BPS’s acceptable guidelines.
• Demonstrated ability to: Maintain composure and professionalism in stressful situations
• Manage multiple tasks and priorities simultaneously
• Follow up and follow through independently, without prompting
• Communicate clearly and professionally with diverse audiences
• Model equity, anti-racist practices, and asset-based beliefs about students and families
• Build exceptional relationships with students, families, and colleagues

Nice To Haves

• Associate or Bachelor’s degree
• Prior school office experience
• The ideal candidate is humble, trustworthy, and solutions-oriented, with a genuine commitment to the mission of Breakthrough Public Schools.
• You bring a relentless drive for excellence and a passion for serving students, families, and staff through daily relationship-building and responsive customer service.
• You balance analytical thinking with empathy, and you are willing to go above and beyond for our most vulnerable students and families.

Responsibilities

• Attendance Tracking & Data Verify the accuracy of daily attendance submissions and follow up with teachers or make corrections as needed.
• Share attendance data with the school team each day and provide more detailed reports upon request.
• Accurately record and file documentation for excused absences, tardies, and early dismissals.
• Ensure all tardies and early dismissals are captured in a timely and consistent manner.
• Family Communication & Outreach Contact families of absent students to understand the reason for each absence.
• Send regular, proactive attendance communications to families using a range of methods, including phone calls, text messages, emails, and written notices.
• Conduct home visits and/or community meet-ups Interventions & Compliance Address consecutive absences using the established Breakthrough process.
• Implement targeted interventions for students who are chronically absent or face barriers to consistent attendance.
• Collaborate with the Managing Director of Operations (MDO) on truancy-level interventions.
• Ensure full compliance with all applicable federal, state, and local attendance laws, as well as Breakthrough-specific attendance policies.
• Engagement & Recognition Plan and facilitate attendance-related incentives, rewards, and events on a regular basis.
• Serve as the school’s liaison to the Stay in the Game! Attendance Network.
• Participate as an active member of the school Attendance Support Team (AST); facilitate and manage the AST in coordination with the APO.
• Front Office & School Operations Serve as a consistent Front Office presence by warmly greeting and directing visitors.
• Help maintain a welcoming, organized school environment.
• Support the execution of daily operational systems and school-wide initiatives as needed.
• Promptly escalate operational concerns to the Assistant Principal of Operations.
• Assist in emergency and high-urgency situations as directed.
• Build strong, trust-based relationships with students, families, and staff.
• Contribute actively as a collaborative member of the school community.
• Complete other duties as assigned.

Benefits

• Breakthrough Schools offer a comprehensive benefit package that includes medical, dental and vision, life and disability coverage.
• Employees are also eligible to participate in the State Teachers Retirement System of Ohio (STRS) or the School Employees Retirement System of Ohio (SERS).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees