ATTAIN Lab Coordinator (Syracuse EOC) - SUNY Morrisville

Morrisville State College•Syracuse, NY

43d

About The Position

Since 1969, the Syracuse EOC has provided adult learners with "a second educational chance." Faculty and staff continue to share the Center's mission to improve our students' academic and vocational skills and expand their educational and employment opportunities. Our goal is to be a resource to the community and a leader in vocational and workforce development education. The State University of New York (SUNY) ATTAIN (Advanced Technology Training and Information Networking) labs are community-based centers providing free educational, occupational, and career development courses across New York State. These programs utilize advanced technology training to enhance participants' computer literacy, academic readiness, and job preparedness, equipping them with essential educational, vocational, and technological skills for today's tech-driven world through self-paced courses and certifications. Brief Description of Duties: SUNY Morrisville is seeking an ATTAIN Lab Coordinator. ATTAIN Lab Coordinator will provide on-site and remote coordination and facilitation of activities contained in the ATTAIN lab. These include participant intake, needs assessment, software navigation support, student training, workshop facilitation, program development, and community outreach/partnership building This position will work to achieve the enrollment, usage and outcomes specified in their performance objectives and Program Year Plan (PYP). The ideal candidate will have a passion for assisting adult learners from diverse backgrounds achieve academic and career goals.

Requirements

Bachelor's Degree
Proficiency with computer software applications
Experience working with underserved/underprepared populations

Nice To Haves

Two+ years' experience working with adult population (training, advising and/or mentoring)
Experience working with Temporary Assistance for Needy Families (TANF) recipients
Experience managing multiple projects and meeting deadlines
Microsoft Certifications
Experience managing enrollment accounts and the intake processes using an online management system.
Strong interpersonal, oral and written communication skills.
Strong organizational and presentation skills
Proficient working knowledge of Microsoft Office applications
Ability to promote professional and ethical behavior and work independently as well as part of a team

Responsibilities

Work with EOC departments to create programming for SUNY EOC GED, ESOL, and Workforce Development classes
Develop training schedule, coordinate with instructors on scheduling, and assist in curriculum development that integrates ATTAIN training software
Oversee integration of ATTAIN software, account creation, and consultation on courses for tutoring lab
Assist students in identifying interests and career/academic goals to develop tailored action plans
Facilitate both in-person and virtual orientation and training sessions to enrolled participants for ATTAIN services and self-paced resources
Example: Academic Preparation, Career and Technical Education, ESL and Language Learning, Microsoft Certification training resources and any additional online third-party resource(s)
Microsoft Office basics, digital literacy, and job-readiness training in a group or 1:1
Proctor certification exams through ATTAIN's Certiport Authorized Testing Centers
Conduct ATTAIN enrollment process and determine participant Temporary Assistance for Needy Families (TANF) eligibility
Maintain participant records utilizing ATTAIN's Learning Management System and third-party courseware accounts
Assist with implementing curriculum for new programs, develop learning activities based on ATTAIN Lab courseware for EOC classes and outside partnerships
Develop outlines and materials to facilitate a variety of workshops with EOC classes and outside partnerships based on unique needs of the organization or class
Support outreach and community engagement to support potential partnerships based on strategic fit, alignment with organizational goals, and potential impact on the lab's mission and objectives
Nurture ongoing relationships with partners, collaborators, and referral sources to strengthen engagement and maximize opportunities for collaboration and referrals
Support and track self-paced participant learning performance and outcomes
Submit monthly status reports and maintain regular communication with UCAWD, Program Coordinator and Site Supervisor
Track attendance and completions and assist with reporting data to be entered into Banner
Create and maintain a clean, comfortable, and orderly learning environment in the lab
Report any technical issues, maintain lab calendar, and work with IT Support to resolve technical issues
Create promotional materials and participate in tabling/community events to increase awareness and enrollment