Work Study Posn Student - ATS Student Technician

University of Wyoming • Laramie, WY

12d • Onsite

About The Position

Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
At the University of Wyoming, we are committed to creating a supportive and enriching workplace.
Provide front line tech provisioning, equipment delivery and set-up, and in-person technical assistance.
ATS Technicians provide diagnostics, and troubleshooting for Student Computer Lab systems and printers, personal computers, tablets, and phones. All our services focus on assisting students, faculty and staff. We are a resource for internet access in the dorms and UW apartments, and facilitate a check out program consisting of laptops, tablets, and multimedia devices for students.
(Academic Technology Services) ATS Student Technicians work primary in the Information Technology Center. They travel across campus to trouble shoot and diagnose systems in Student Computer Labs, and other public areas.

Requirements

• Education: Enrolled College Student
• Experience: Customer Service experience
• Other requirements: Working knowledge of consumer technology
• Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.

Nice To Haves

• Willingness to learn
• Flexibility to work where needed
• Communication, both verbal and written
• Motivation to take initiative

Responsibilities

• Provide front line tech provisioning
• Equipment delivery and set-up
• In-person technical assistance
• Diagnostics, and troubleshooting for Student Computer Lab systems and printers, personal computers, tablets, and phones
• Resource for internet access in the dorms and UW apartments
• Facilitate a check out program consisting of laptops, tablets, and multimedia devices for students

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed