Atlassian Developer (Jira/Confluence)

BAE Systems•Clearfield, UT

1d•$88,189 - $149,922•Onsite

About The Position

Air and Space Force Solutions, a business unit within BAE Systems, has an opening for an Atlassian Developer/Administrator at our Hill Air Force Base, Utah location. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation. The position will have the following duties and responsibilities: Manage user permissions for tools according to the needs of projects and teams Test new versions of the tools and plug-ins to ensure compatibility Maintain Jira projects, workflows, permissions, and users while working in latest Jira environment Configure and maintain multiple Jira projects, workflows, schemes, settings, users and reports Document standards, guidelines, and standard operating procedures for admins/users of the system Collaborate with Scrum teams to define requirements, design solutions, and test implementations Work with Jira filters, reporting, dashboards, workflows, fields, and Jira administration Improve Jira security; set access permissions for Jira projects and Confluence spaces Construct custom Jira dashboards using various filter types Provide training to technical and non-technical teams to use Atlassian tools Possess in-depth knowledge and experience with day-to-day Jira administration functionality Ad-Hoc report creation and distribution Work with internal and external organizations to support various customer user-level requirements, including resolving elevated end-user support requests, and researching and deploying advanced technologies Business process analysis and system requirements development Implement approved system security policies to include the configuration of user access and permission across a variety of systems Monitor application status; support application event triage, monitoring, tracking, and correlation and event characterization and escalation Work with vendors as needed for event resolution Follow up with customers to ensure issues have been resolved Provide technical assistance, training and system documentation for users to promote efficient operation of applications Perform other duties as assigned

Requirements

High School Diploma and 11+ years of relevant experience, or
BS/BA Degree and 7+ years of relevant experience
MS/MA Degree and 5+ years of relevant experience
The successful applicant will be able to work independently, demonstrate strong initiative, and possess the ability to organize daily tasks with minimal supervision while demonstrating the following:
Experience supporting and customizing Jira to meet the needs of diverse groups of users
Experience with administering and developing software solutions with Atlassian tools, especially Jira and Confluence
Advanced understanding of Jira workflows, permission schemes, notification schemes, screen schemes, etc.
Excellent oral and written communication skills
Ability to adapt quickly to an existing, complex environment
Experience designing content management and data taxonomies
Experience setting and managing user permissions
Experience troubleshooting, proactively identifying issues, and driving them to resolution
Strong communication skills (oral and written) as well as the ability to interact with team members, various levels of management, and internal clients with assorted levels of computer experience
Committed to results and success in accomplishing goals
A fast learner with a demonstrated ability to quickly learn technologies and understand unique system requirements
Excellent customer service skills
This position requires an active final Secret clearance upon hire date. The applicant must also be able to obtain and maintain a Top Secret security clearance for the position.
Pursuant to a government contract, this specific position requires US citizenship.

Nice To Haves

Preferred skills include experience with any of the following:
DoW 8570 - IAT Level II certification on hire date
7+ years of experience supporting and customizing Jira to meet the needs of diverse groups of users
Quality Assurance
Prior experience training, coaching and working directly with end users

Responsibilities

Manage user permissions for tools according to the needs of projects and teams
Test new versions of the tools and plug-ins to ensure compatibility
Maintain Jira projects, workflows, permissions, and users while working in latest Jira environment
Configure and maintain multiple Jira projects, workflows, schemes, settings, users and reports
Document standards, guidelines, and standard operating procedures for admins/users of the system
Collaborate with Scrum teams to define requirements, design solutions, and test implementations
Work with Jira filters, reporting, dashboards, workflows, fields, and Jira administration
Improve Jira security; set access permissions for Jira projects and Confluence spaces
Construct custom Jira dashboards using various filter types
Provide training to technical and non-technical teams to use Atlassian tools
Possess in-depth knowledge and experience with day-to-day Jira administration functionality
Ad-Hoc report creation and distribution
Work with internal and external organizations to support various customer user-level requirements, including resolving elevated end-user support requests, and researching and deploying advanced technologies
Business process analysis and system requirements development
Implement approved system security policies to include the configuration of user access and permission across a variety of systems
Monitor application status; support application event triage, monitoring, tracking, and correlation and event characterization and escalation
Work with vendors as needed for event resolution
Follow up with customers to ensure issues have been resolved
Provide technical assistance, training and system documentation for users to promote efficient operation of applications
Perform other duties as assigned