Atlassian Admin (Part-Time)

COSMO•Raleigh, NC

2h•Remote

About The Position

At COSMO, we inspire kids through innovative technology and a supportive community. Our family-centric products, such as the award-winning JrTrack Kids Smartwatch, enhance children's independence and confidence. This all-in-one device functions as a phone, GPS tracker, and music player, managed via the Mission Control Parent App, which allows parents to set safety alerts and manage contacts. Recognized as a top kids' wearable by PCMag and others, Cosmo is on the rise. About the Role Reports To: Head of Delivery Role Summary: Cosmo is seeking an experienced Atlassian Administrator to own and evolve our Atlassian Cloud environment, ensuring it supports how our engineering and product teams plan, prioritize, and deliver work. This role is responsible for designing scalable workflows, automation, and integrations that strengthen execution, reduce reactive work, and improve visibility across Engineering, Product, Customer Service, and Delivery. You will own the configuration and evolution of our Atlassian environment and its integrations with tools such as Slack, GitHub, and elements of our AWS and CI/CD stack, ensuring systems work together to provide accurate, low-effort insight into delivery health and release readiness. We anticipate this role to consistently work 20 hours per week, with flexibility to scale up to 30 hours per week during busy periods. This role is paid hourly at $30/hr.

Requirements

3–5+ years of hands-on Atlassian Cloud administration experience
Atlassian certifications (Cloud Administration or Jira Administration) are a plus, but hands-on experience designing and evolving real-world systems is most important
Strong understanding of Jira workflows, schemes, permissions, and automation
Proficiency with JQL and Jira Automation
Experience building dashboards and reports that support delivery and release visibility
Experience integrating Jira with tools such as GitHub, Slack, CI/CD pipelines, or cloud infrastructure
Strong systems thinking and attention to detail
Ability to collaborate with both technical and non-technical stakeholders

Nice To Haves

Experience administering Confluence and designing reusable templates
Familiarity with Agile and hybrid delivery environments
Experience supporting delivery workflows
Experience working in startups or scaling organizations

Responsibilities

Own and administer Cosmo’s Atlassian Cloud environment, ensuring Jira, Confluence, and related services are reliable, usable, and scalable.
Design, configure, and maintain Jira workflows, issue types, fields, screens, permission schemes, and notification schemes aligned to Cosmo’s operating model.
Implement and maintain intake, prioritization, and release-supporting workflows as designed by Delivery and Engineering leadership.
Build and maintain automation using Jira Automation and JQL to improve data quality, enforce required fields, and reduce manual coordination.
Design and maintain integrations between the Atlassian environment and tools such as Slack, GitHub, and CI/CD systems to improve signal flow and visibility.
Develop and maintain dashboards and reports that reflect delivery health, release readiness signals, intake volume, and workflow compliance.
Proactively identify workflow inefficiencies, data gaps, and usability issues, and propose system-level improvements.
Evaluate, implement, and manage Atlassian Marketplace apps and third-party integrations where they add clear value.
Establish and document Atlassian best practices and lightweight governance standards to ensure consistency without over-process.
Provide documentation and lightweight enablement to support adoption and correct usage across Engineering and Product teams.
Apply AI-assisted tools (such as Atlassian Intelligence or lightweight LLM integrations) to enhance intake triage, automation, and reporting, helping surface trends, risks, and delivery signals earlier while preserving clear human ownership of decisions.