Athletics - Student Athlete Support Services Coordinator

Sacred Heart UniversityFairfield, CT
Onsite

About The Position

Intercollegiate Athletics has long been an integral part of Sacred Heart University life. The success of the athletics program links to the educational mission of the University, especially with regard to the academic and personal health wellness and development of student-athletes. The joining of academic experience with athletic performance is a guiding principle behind SHU’s participation in Division I athletics. SHU offers its student-athletes a comprehensive system of services and resources to accomplish this goal. A truly effective athletics program produces student-athletes who succeed in their academic work and their chosen sport and whose careers after graduation are a tribute to their university.

Requirements

  • Actively promote a collegial environment and consciously apply our mission and values to create a culture of inclusion and belonging, a safe space where all may thrive and succeed.
  • Bachelor’s degree required.
  • A proven instinct for addressing the day-to-day academic and social issues affecting the lives of student-athletes and young people of college age in general.
  • Ability to facilitate and constructively participate in group meetings.
  • Excellent written and verbal communication and interpersonal skills.
  • Strong listening skills.
  • Must be able to work cooperatively with the Department’s administrative, coaching, and support staff as well as various entities and constituents on and off campus.
  • Able to adhere to confidentiality rules.

Nice To Haves

  • Master’s Degree preferred.
  • Previous NCAA experience preferred.
  • Previous experience in mentoring is preferred.

Responsibilities

  • In collaboration with the Associate Athletics Director for Academic Services, assist in developing, implementing, and monitoring all student-athletes progress in relation to all five prongs of the NCAA Life Skills Program (Academics, Athletics, Personal Development, Career Development, and Service).
  • Increase outreach and retain student-athletes in coordination with other support services campus-wide, such as the Learning Center, Academic Advisement, The Counseling Center, Campus Ministry, Residential Life, and Student Life.
  • Assist student-athletes by referring and collaborating with established University-wide support services, faculty, staff, and departments.
  • Participate in meetings with the Associate Athletics Director for Academic Services, the Deputy Athletic Director/SWA, the University Registrar, and the Faculty Athletic Representative to certify the academic eligibility of all student-athletes.
  • Update policy and procedures manual on an as-needed basis.
  • Help prepare and report on semester and annual grade reports of team GPAs and general student-athlete academic progress and standings.
  • Collaborate with Athletic Training and serve as the primary liaison for H.E.A.R.T Club (Helping Every Athlete Return Together).
  • Conduct a minimum of two (2) H.E.A.R.T Club meetings per semester.
  • Act as a Supervisor for all SAAc (Student-Athlete Advisory Committee)- related activities.
  • Work with the SAAc Executive Board, scheduling monthly meetings, MAAC Conference calls, Community Service Initiatives, the MAAC Building Communities Award, and the Pioneer Cup.
  • Represent SHU during the yearly MAAC SAAC Conference and monthly conference calls.
  • Distribute books for those student-athletes on athletic scholarship.
  • Support student-athletes in scheduling athletic and academic commitments, resulting in a successful time-management environment in collaboration with academic advisement.
  • Assist in organizing and administering student-athlete tutoring programs.
  • Assist in evaluating the NCAA Life Skills Needs Assessments of individual teams and/or individual athletic cohorts to produce related programming addressing identified issues facing student-athletes.
  • Report on coordinated community service projects to better the community at large and support the mission and goals of the University in collaboration with Service Learning.
  • Assist and monitor student-athlete's degree progress toward successful graduation.
  • Manage changes in registration, including registration holds, as well as priority registration.
  • Help to advise student-athletes during registration for classes, and monitoring for compliance with NCAA, MAAC, and University requirements.
  • Meet with coaching staff and team administrators to share information on student-athletes' academic progress when needed.
  • Build relationships across campus to promote student-athlete welfare and community integration.
  • Review and create action plans to identify and for student-athletes at risk, meeting with them one-on-one in coordination with other campus support services (i.e.: Executive Director of Student Success, JLC Academic Support Services, First-Year Experience, and Academic Advisement) and monitor/ report out on a continual basis to assure satisfactory academic progress.
  • Meet with prospective student-athletes and families to discuss the University’s philosophy in regards to student-athletes and the support programs offered at Sacred Heart University.
  • Conduct recruiting presentations as needed.
  • Meet with coaches and key University staff/faculty on a continual basis to promote a collaborative environment to benefit all student-athletes potential successes outside of their sport.
  • Attend NCAA and MAAC meetings for academic advisors, as required.
  • Responsible for MACC Yearly Speakers and corresponding coordination of events.
  • Help to prepare NCAA, MACC and Athletic Department reports as needed.
  • When possible, attend athletic events to maintain maximum knowledge of each intercollegiate sport relevant to various assignments.
  • Responsible for adherence to all Department and University policies and procedures, as well as the rules, regulations, bylaws, and interpretations of the NCAA and the MACC.
  • Other duties as assigned or required.
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