Assumptions Processor

Valon Mortgage

1d

About The Position

We’re looking for a detail-oriented, deadline-driven Assumptions Processor to join our growing servicing team. In this role, you’ll manage the end-to-end processing of mortgage assumption requests, ensuring compliance with agency guidelines and delivering an exceptional borrower experience. This position requires a strong working knowledge of Fannie Mae, Freddie Mac, and Ginnie Mae assumption guidelines, excellent stakeholder communication skills, and the ability to manage complex loan scenarios with minimal oversight.

Requirements

• Experience working in mortgage servicing or closing with agency and government loan products.
• Familiarity with state-specific recording requirements.
• Proven ability to work in a deadline-driven environment while maintaining quality standards.
• High school diploma, GED, or equivalent secondary education certification required.

Nice To Haves

• 2+ years of mortgage servicing or processing experience, with specific exposure to assumptions preferred.
• Familiarity with Freddie Mac, Fannie Mae, and Ginnie Mae servicing guidelines.
• Strong organizational skills with the ability to manage multiple files and deadlines simultaneously.
• Exceptional attention to detail and accuracy.
• Proactive communicator with a focus on customer satisfaction.
• Comfortable working in a fast-paced, technology-driven environment.

Responsibilities

• Process mortgage assumption requests from initiation through completion, ensuring all required documentation is collected and reviewed for compliance with investor and regulatory guidelines.
• Work directly with borrowers, real estate agents, and other stakeholders to explain requirements, resolve issues, and keep the process moving forward.
• Independently manage multiple assumption files concurrently while meeting SLA and quality expectations.
• Coordinate with internal servicing teams and external partners to ensure timelines are met and the customer experience is seamless.
• Review and validate borrower eligibility in accordance with Freddie Mac, Fannie Mae, and Ginnie Mae requirements.
• Accurately input, update, and maintain loan data with the servicing system, ensuring records reflect current ownership, obligor status, and assumption terms.
• Track milestones and maintain audit-ready documentation to support internal reviews, investor audits, and regulatory exams.
• Identify opportunities to improve workflows and leverage Valon’s technology to enhance processing speed and accuracy.
• Maintain a strong understanding of agency guidelines and regulatory requirements related to assumptions.
• Other duties as assigned

Benefits

• Compensation: Competitive salary and a 401(k) plan—with a 4% annual match!
• Hours: No weekends or late nights required!
• Generous paid time off: 17 days of PTO, 5 paid sick/personal days, and 11 paid company holidays.
• Health & well-being: Comprehensive, low-cost medical, dental, & vision benefits, plus EAP support.
• Growth opportunities: New Hire Orientation, quarterly promotion opportunities, and annual reviews.
• Parental leave: 12 weeks of fully paid leave for birthing and non-birthing parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED