Assumptions Mortgage Loan Specialist NMLS

U.S. Bank • Owensboro, KY

2d • Hybrid

About The Position

The Assumptions Mortgage Loan Specialist at U.S. Bank supports mortgage loan assumption requests by coordinating borrower communication, documentation, and underwriting conditions required for loan approval. This role ensures all assumption and subordination requests meet investor, regulatory, and bank guidelines while delivering a high level of customer service in a fast-paced, high-volume environment. The position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, which includes a criminal background and credit check. Failure to meet or maintain NMLS registration requirements may result in rescission of the offer or termination of employment.

Requirements

• High school diploma or equivalent
• Typically two to three years of job-related experience
• National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z

Nice To Haves

• Prior experience in mortgage operations, servicing, default, or bankruptcy
• Experience partnering with underwriting teams
• Familiarity with investor guidelines and regulated loan processes

Responsibilities

• Manage mortgage loan assumption requests for eligible borrowers, including third-party and divorce-related scenarios
• Serve as a primary point of contact for borrowers via phone and email, providing clear communication throughout the assumption process
• Coordinate closely with underwriting partners to manage conditions and move files toward approval
• Review documentation for completeness and accuracy in accordance with investor, regulatory, and bank guidelines
• Communicate with customers, internal teams, title companies, and other parties to obtain required documentation and resolve issues
• Support assumption and subordination servicing activities as specified by the investor
• Ensure compliance with all customer service standards, regulatory requirements, and internal policies
• Manage assigned files in a high-volume, fast-paced environment while meeting productivity and quality expectations

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Incentive and recognition programs
• Equity stock purchase
• Pension

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees