Asst Mgr, Mortgage Underwriting

SCCU Career • Miramar, FL

2d • Hybrid

About The Position

At Space Coast Credit Union (SCCU) , our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy. As an Assistant Manager in our Mortgage Underwriting Department, you will play a vital role in delivering exceptional service for members by leading a team of Mortgage Underwriters. You will monitor day to day functions and service expectations of the team while performing the duties of the manager in their absence. Why Join SCCU? Member-Focused Mission : Be part of a not-for-profit organization that reinvests in its members. Hybrid and Flexible Schedule Options : Available for select positions. This position is Hybrid with 2 days per week required in office. Career Growth : We prioritize internal promotions and offer on-the-job training.

Requirements

• 3-5 years’ experience as a Mortgage Underwriter required
• High school diploma or equivalent experience required.

Responsibilities

• Assists in the daily operations of the Mortgage Underwriting team ensuring service levels are set appropriately and met consistently, system workflows are efficient and effective, and ensures direct reports remain current with all necessary regulation training and adherence.
• Participate in the interviewing and selection process for new team members and counseling for existing team members.
• Conduct onboarding for new Team Members ensuring completion of ongoing training.
• Ensures compliance with SCCU procedures and policies, including all applicable governmental regulations, to ensure accuracy, file integrity, and compliance.
• Assists in setting productivity and service level goals for the department.
• Directs the performance of the staff through effective coaching, training and performance appraisals to achieve established goals and service levels.
• Gather and provide effective performance feedback to team members.
• Understands the key requirements and assists with the preparation for regulatory examinations, internal audits, and completion or periodic risk assessments from external entities such as auditors, examiners, and regulators to ensure procedures are implemented and maintained to meet these requirements.
• Serves as an escalation point of contact to resolve loan file concerns.
• Properly further escalate issue (s) as appropriate.

Benefits

• Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
• Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
• Education Support: Tuition reimbursement after one year of service.
• Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
• Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees