ASST DIR - RESIDENTIAL SERVICES

UHS•Nashville, TN

12h

About The Position

Hermitage Hall (a UHS company) is one of Middle Tennessee's largest stand-alone psychiatric residential treatment hospitals. Licensed by Tennessee Department of Mental Health and Substance Abuse Services as a mental health residential treatment center for children and youth, Hermitage Hall has provided services to families for over 30 years. Located southwest of downtown Nashville, off I-65 at the Wedgewood exit, away from the congestion of downtown Nashville, our team of over 130 high quality employees describe working here as family oriented, therapeutic, value clarifying. We are currently looking for an Assistant Director of Residential Services to join our team of dedicated professionals. Position Summary: Assists the Residential Director and/or Director of Operations in providing management and operation of residential facilities for referred youth by performing the following duties personally or through subordinate supervisors. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Requirements

Associate's Degree required; Bachelor's Degree preferred.
3-5 years of Mental Health Assistant/ Tech experience with training and supervisory role related experience required, 5-8 years experience preferred.

Responsibilities

Assists to plan, direct, and delegate responsibilities to subordinates as necessary.
Heads up training MHA staff as well as HWC, Verbal D training during NHO as well as ongoing training for current staff.
Assists to administer & uphold all policies and procedures of the organization to meet and comply with regulatory agencies on required periodic basis.
Assists with monitoring of daily operations of the facility via on-site supervision and delegation of duties to facility staff.
Ensure monthly compliance of staffing needs to include appropriate staff-to-client ratio.
Assists to develop and implement specific programs, in accordance with organization's policies, to benefit the residents/students.
Respond 24 hours per day to emergency calls from staff and intervene as necessary.
Acts as a liaison between HR and Residential to coordinate recertifications and all trainings as they align with corporate and state policies and timelines.
Demonstrates knowledge of state licensing regulations, contractual requirements, CARF standards, HIPAA policy, ordinances, laws and other regulations required of his/her position and acts consistently and in obedience to same.
Performs other duties as assigned/required by this position.
Serves as the role model and supervisor for the direct care staff.
Implements the behavioral program to include clinical interventions.
Participates in evaluations, counseling, and disciplines of shift supervisors and direct care staff.
Provides assessment of and maintaining a safe and therapeutic milieu.
Promotes and maintains departmental functioning in a professional manner.
Maintains on-going communication with administration as it relates to milieu status, patient acuity, staffing changes and other clinical and personnel issues.
Assists in staff orientation, educational needs, and maintaining competent staff.
Presents evaluations to shift supervisors, with appropriate signatures, within timeframes.
Assists with patient staffing when needed.
Assists with coverage for staff breaks on his/her shift.
Completes job specific orientation checklist with new direct care staff within 2 weeks of orientation.
Must be able to delegate, be a strategic thinker, have great time management and continuous improvement skills.
Performs other duties as assigned.