Product & Experience - Business Management - Associate

JPMorgan Chase & Co. • Columbus, OH

6d

About The Position

Join our Consumer & Community Banking Business Management team, and optimize business performance by helping to promote key initiatives.
As an Associate in the Consumer & Community Banking Business Management team, you will play a key role in supporting Legal Regulatory Change Management, process mapping, project management, and data analytics initiatives. This is a dynamic, high-impact position that offers the opportunity to collaborate with stakeholders across Risk, Technology, and Controls, and to help foster business performance and compliance.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or related field
• At least 2 years of experience in business management, project management, process mapping, or compliance/audit roles
• Advanced analytical skills and experience with data analysis
• Excellent communication, organization, and time management skills
• Intermediate to advanced proficiency in MS Office (Excel, PowerPoint, Word, SharePoint)
• Ability to work independently, manage multiple priorities, and meet tight deadlines
• Attention to detail and commitment to high-quality work
• Self-motivated, proactive, and collaborative team player

Nice To Haves

• At least 2 years of experience in controls, risk management, process improvement, or related roles
• Experience supporting Legal Regulatory Change Management or similar compliance functions
• Familiarity with low-code automation solutions and process improvement methodologies
• Experience working in a regulated environment or with support functions such as operations, controls, or information management

Responsibilities

• Assist in tracking, analyzing, and implementing legal and regulatory changes impacting business processes. Ensure timely updates and compliance within the Legal Regulatory Change Management space.
• Develop, update, and maintain process maps to document business procedures and identify areas for improvement.
• Manage and deliver key work streams and tasks, ensuring projects are completed on time and meet business objectives.
• Collect, analyze, and interpret data to support business decisions, process improvements, and reporting requirements.
• Communicate effectively with business partners to understand project needs, promote next steps, and support audit, regulatory, and compliance deliverables.
• Prepare presentations, reports, and dashboards using Excel and PowerPoint. Maintain internal resources and documentation on collaboration sites such as SharePoint.
• Participate in initiatives to simplify, improve, and add value to existing business processes.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees