Associate Vice President, Digital Strategy & Innovation

Agilent Technologies•Santa Clara, CA

2d•Remote

About The Position

Reporting directly to the VP of Commercial Marketing, Digital & Analytics, the role will oversee a team of marketing and digital professionals to deliver exceptional digital experiences that drive business growth, customer engagement, and operational excellence. Key responsibilities for this role include: Lead the organization responsible for building the digital roadmap and business cases to support a streamlined, integrated commercial technology stack that delivers on customer needs, improves commercial productivity and achieves key business outcomes Partner with the Chief Commercial Officer and Global Commercial Leadership Team to develop a vision and strategy for digitization of Agilent’s commercial processes (both internal and customer-facing), with a focus on creating a digital first, omnichannel approach Partner closely with key business leaders (in sales, commercial marketing, and solution units) to understand business priorities and define an enterprise-wide approach to deliver solutions that create value for customers Define digital innovation priorities for internal commercial process optimization and customer experience; leverage resources to pilot enhancements Act as a thought leader and change agent for driving best in class digital business models into the wider commercial organization and extended partner organizations (including digital technology, data, analytics, and AI) Partner with IT to build plans that optimize the use of technology, AI, data, and automation to meet our drive our strategy Stay informed on technology trends and continuously evolving the technology ecosystem, including marketing technology/website principles, technologies, data modeling, and architecture. Ensure the successful execution of prioritized initiatives, highlight cross-functional dependencies, facilitate the reduction of roadblocks, and support day-to-day operations/improvement efforts Implement effective prioritization frameworks that align team efforts with strategic business objectives Develop talent through coaching, mentoring, and professional development opportunities Qualifications About You: To be considered for the AVP of Digital Strategy and Innovation you must possess: Bachelor’s or master’s degree in computer science, Business, Marketing, or equivalent experience 15+ years of progressive experience in digital marketing, technology, and analytics roles, preferably within a Life Sciences industry vertical Demonstrated track record of driving digital transformation initiatives in B2B SaaS environments Experience working large matrix organizations with complex portfolios (encompassing products, services, and instrumentation) across diverse end markets Ability to pilot and scale digital innovations into tangible business outcomes and competitive advantages Ability to effectively collaborate with diverse stakeholders and influence decision-making at all levels of the organization, including executive leadership Experience working in a fast-paced, dynamic environment with a strong focus on innovation and continuous improvement Demonstrated expertise in leveraging data and analytics to drive business results Experience building automated marketing systems that reduce manual effort and improve efficiency Deep understanding of digital marketing channels, technologies, and best practices Strong knowledge of marketing technology platforms, integration approaches, and vendor management Expertise in data analytics, AI/ML technologies, measurement frameworks, performance optimization Strategic thinking with ability to translate vision into actionable plans Excellent prioritization skills with ability to focus resources on highest impact initiatives Advanced knowledge of marketing automation systems and workflow optimization Excellent communication and presentation skills with ability to influence at all levels Financial acumen with experience developing business cases that effectively communication ROI, enterprise value creation, along with experience managing significant digital and marketing budgets Change management expertise with ability to drive organizational transformation Continually demonstrates Agilent’s Leadership Expectations and Values, with an enhanced focus on: Provides visible and proactive leadership to inspire and mobilize the Digital Strategy & Innovation team Ability to cultivate an inclusive culture, coach, develop and engage talent enabling team members to flourish and perform Personal Attributes: Collaborative partner who builds strong relationships across the organization, leads through influence by winning trust across peers and senior leaders Creative problem-solver with bias for action Adaptable and resilient in fast-changing environments Customer-centric approach to digital experience design Passion for innovation and continuous learning Skills/Experience: Marketing Automation platform implementation experience CMS & Hosting WordPress, Pantheon Optimizely, Tealium, SEMrush, Ahrefs, FullStory, Google BigQuery Salesforce Digital Asset Management systems Azure, GCP; CI/CD, DevOps Strategic technology planning Meticulous with analytical and critical thinking skills MarTech stack expertise Agile methodology Team leadership, development & mentoring Communication & stakeholder engagement

Requirements

Bachelor’s or master’s degree in computer science, Business, Marketing, or equivalent experience
15+ years of progressive experience in digital marketing, technology, and analytics roles, preferably within a Life Sciences industry vertical
Demonstrated track record of driving digital transformation initiatives in B2B SaaS environments
Experience working large matrix organizations with complex portfolios (encompassing products, services, and instrumentation) across diverse end markets
Ability to pilot and scale digital innovations into tangible business outcomes and competitive advantages
Ability to effectively collaborate with diverse stakeholders and influence decision-making at all levels of the organization, including executive leadership
Experience working in a fast-paced, dynamic environment with a strong focus on innovation and continuous improvement
Demonstrated expertise in leveraging data and analytics to drive business results
Experience building automated marketing systems that reduce manual effort and improve efficiency
Deep understanding of digital marketing channels, technologies, and best practices
Strong knowledge of marketing technology platforms, integration approaches, and vendor management
Expertise in data analytics, AI/ML technologies, measurement frameworks, performance optimization
Strategic thinking with ability to translate vision into actionable plans
Excellent prioritization skills with ability to focus resources on highest impact initiatives
Advanced knowledge of marketing automation systems and workflow optimization
Excellent communication and presentation skills with ability to influence at all levels
Financial acumen with experience developing business cases that effectively communication ROI, enterprise value creation, along with experience managing significant digital and marketing budgets
Change management expertise with ability to drive organizational transformation
Continually demonstrates Agilent’s Leadership Expectations and Values, with an enhanced focus on: Provides visible and proactive leadership to inspire and mobilize the Digital Strategy & Innovation team
Ability to cultivate an inclusive culture, coach, develop and engage talent enabling team members to flourish and perform
Collaborative partner who builds strong relationships across the organization, leads through influence by winning trust across peers and senior leaders
Creative problem-solver with bias for action
Adaptable and resilient in fast-changing environments
Customer-centric approach to digital experience design
Passion for innovation and continuous learning
Marketing Automation platform implementation experience
CMS & Hosting WordPress, Pantheon
Optimizely, Tealium, SEMrush, Ahrefs, FullStory, Google BigQuery Salesforce
Digital Asset Management systems Azure, GCP; CI/CD, DevOps
Strategic technology planning
Meticulous with analytical and critical thinking skills
MarTech stack expertise
Agile methodology
Team leadership, development & mentoring
Communication & stakeholder engagement

Responsibilities

Lead the organization responsible for building the digital roadmap and business cases to support a streamlined, integrated commercial technology stack that delivers on customer needs, improves commercial productivity and achieves key business outcomes
Partner with the Chief Commercial Officer and Global Commercial Leadership Team to develop a vision and strategy for digitization of Agilent’s commercial processes (both internal and customer-facing), with a focus on creating a digital first, omnichannel approach
Partner closely with key business leaders (in sales, commercial marketing, and solution units) to understand business priorities and define an enterprise-wide approach to deliver solutions that create value for customers
Define digital innovation priorities for internal commercial process optimization and customer experience; leverage resources to pilot enhancements
Act as a thought leader and change agent for driving best in class digital business models into the wider commercial organization and extended partner organizations (including digital technology, data, analytics, and AI)
Partner with IT to build plans that optimize the use of technology, AI, data, and automation to meet our drive our strategy
Stay informed on technology trends and continuously evolving the technology ecosystem, including marketing technology/website principles, technologies, data modeling, and architecture.
Ensure the successful execution of prioritized initiatives, highlight cross-functional dependencies, facilitate the reduction of roadblocks, and support day-to-day operations/improvement efforts
Implement effective prioritization frameworks that align team efforts with strategic business objectives
Develop talent through coaching, mentoring, and professional development opportunities