Associate Technical Writer

Rolls-Royce-posted 2 days ago
Full-time • Entry Level
Mankato, MN
5,001-10,000 employees
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The Associate Technical Writer is responsible for assisting in research, development, and distribution of technical documentation solutions for various systems in accordance with customer and company requirements and administration of global technical content for Rolls Royce Solutions America (MTU Onsite Energy’s) internal and external online presence. Contributes to moderately complex aspects of a project. Work is generally both independent and collaborative in nature. This position additionally works closely with regional and global cross-functional teams to maintain site standards for new development and ensures existing development remains compliant. This position is expected to establish a good, cohesive global online presence representing the voice of the organization.

  • Assists in research, interprets, and prepares technical documentation of varying complexity for various audiences.
  • Collaborates with subject matter experts to ensure documentation clarity and accuracy.
  • Interfaces with stakeholders in Engineering, Service, Sales, Purchasing, IT, and suppliers to secure accurate documentation content and copyright permission.
  • Interviews production and engineering personnel and reviews associated materials to become familiar with product technologies and production methods for technical documentation purposes.
  • Assists in collecting and interpreting technical data or information and coordinates publication.
  • Creates, edits, and maintains technical documentation. This includes, but is not limited to, the acquisition of information, writing, editing, formatting, translating, graphics handling, quality assurance, publishing, versioning, documentation delivery and digital distribution coordination efforts.
  • Creates, maintains and adheres to documentation templates used for multiple purposes.
  • Assists with revision control based on defined standards for all documentation.
  • Collaborates with others inside and outside of immediate work group to ensure content accuracy, relevance, and consistency of product, service, and application-related technical documentation.
  • Coordinates the planning, scheduling, and monitoring of translations required for designated technical documents. This includes but is not limited to ensuring concise and accurate terminology and context, managing workflow, establishing rules-based editing with global peers, and delivery.
  • Secures appropriate reviews, approvals, and consensus from various departments/disciplines within the global organization.
  • Backs up other technical writing and production services including, but not limited to authoring, editing, publishing, and quality verification.
  • Reviews materials prepared by other writers and business personnel and recommends revisions or changes in scope based on accuracy, format, content, standardization, and methods of reproduction and publication deliverables.
  • Utilizes various software applications to create customized document output to track, manage, and control document revision status.
  • Assists in the administration and support of documentation software.
  • Prepares, manages, formats, and converts content for distribution in various delivery forms (print and digital) including, but not limited to PDF docs, HTML5, or forms, software help files, knowledgebase tech notes, web documents, etc.
  • Coordinates with external suppliers and vendors.
  • Collaborates with direct manager and regional and global peers on best practices for global documentation processes and standards.
  • Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls Royce Code of Conduct.
  • Assist with conducting content development or document procurement for delivery on external- and internal-facing websites.
  • Assist in upholding archival standards for replacing and accessing obsolete content in the repository.
  • Assists with developers to solve basic technical issues in displaying content.
  • Perform special projects as required.
  • Applicants must be authorized to work for any employer in the U.S without sponsorship.
  • We are unable to sponsor or take over sponsorship of an employment Visa at this time
  • Bachelor’s Degree in Mechanical, or Electrical Technology, Technical Communications, Journalism, English, Business, or 4 years of experience in technical writing.
  • Basic command of the English language (written and oral).
  • Basic working knowledge of content management system (CMS) principles.
  • Basic communication skills (oral, written, and presentation).
  • High attention to detail, organization, and high-quality standards.
  • Basic ability to communicate professionally with people at all levels within the organization including external contacts.
  • Proficient in Microsoft Office, Adobe Creative Suite, and other authoring and publishing applications.
  • International business experience is preferred, but not required.
  • Knowledge of MTU, comparable diesel products, power generation, and their applications.
  • Strong knowledge of mechanical, electrical and software system operations and the ability to accurately document production observations, assembly, test procedure reference material.
  • Experience dealing with a translation-oriented environment.
  • Basic knowledge of S1000D.
  • Knowledge of Microsoft Expression is a plus.
  • Possesses basic mechanical, electrical and/or power generation industry knowledge or similar related disciplines.
  • Hands-on knowledge of structured authoring, DITA, XML, and associated authoring tools such as XMetal, Oxygen, Arbortext, or equivalent.
  • Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan.
  • Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan.
  • The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.
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