Associate Technical Support Analyst
Optum
393d•$58,302 - $114,296
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About The Position
The Associate Technical Support Analyst at Optum is responsible for providing on-site technical assistance to clinicians and end-users, ensuring effective communication and resolution of hardware and software issues. This role involves troubleshooting, diagnosing, and resolving a variety of technical problems while maintaining a high level of customer service. The analyst will work closely with IT staff and external vendors to implement solutions and support the operational needs of the organization.
