Associate Supply Chain Applications Analyst (Local / Hybrid)

Vanderbilt University Medical Center • Mount Juliet, TN

2d • Hybrid

About The Position

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: SC Systems Job Summary: The Associate Supply Chain Applications Analyst is a key position within a Tier 2 Application Support team responsible for supporting Vanderbilt University Medical Center’s Supply Chain systems. Support responsibilities include day-to-day operational issues, break/fix resolution, system configuration, maintenance and upgrades. The analyst collaborates with cross-functional teams, including operations, procurement, logistics, and IT, to develop and configure solutions that align with organizational goals. After extensive training and with support from the team, the analyst will take part in an on-call rotation. A successful Supply Chain Applications Analyst has strong analytical and technical skills, the ability to translate business needs into system requirements and a willingness to learn supply chain processes. . KEY RESPONSIBILITIES • Maintains, configures, and analyzes workflows and applications that support the supply chain initiatives of VUMC • May perform analysis and design of supporting technical infrastructures. • Supports testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users. • The responsibilities listed are a general overview of the position and additional duties may be assigned. • Coordinate with suppliers for Electronic Data Interchange configurations and problem resolution REQUIREMENTS Ability to handle technical phone support or IT triage scenarios Experience with Workday, Tecsys or GHX is preferred Experience with EDI (Electronic Data Interchange) supporting electronic ordering and invoicing preferred Microsoft Excel experience Any experience with supply chain / inventory systems such as: POU (Point-of Use) or Tecsys is a plus Ability to communicate with external suppliers to resolve transactional (ordering and invoicing) issues TECHNICAL CAPABILITIES • Business Knowledge (Fundamental Awareness): Possesses a fundamental knowledge of the industry. Has experience in one or more of the lines of business. Is familiar with the competition. • Product Knowledge (Fundamental Awareness): Has a general working knowledge of the product and of key product terminology. Some training, direct exposure, light experience, or past experience working with the product. • Problem Management (Fundamental Awareness): Has light experience, training, direct exposure, or past experience working with Incident Tracking and Problem Reporting. Is familiar with the Company's problem report format, as well as problem tracking procedures and tools. • Testing (Fundamental Awareness): Learns to execute pre-designed program test data, load testing, and ensures validity of data passed among programs. Learns to use basic quality assurance processes, tools, and scripts for testing purposes. • Configuration Management and Planning (Fundamental Awareness): Possesses fundamental knowledge of configuration management. Learns to apply changes and develop new functions based on understanding of the design of the system. Follows prescribed processes and guidelines established by the department to implement changes and develop new functions. Learns to develop simple configuration management plans. • Technical Analysis (Fundamental Awareness): New to most/all assigned products/ systems. Learns to analyze and develop solutions to minimally complex clinical, administrative, financial, operational, and technical issues related to assigned product(s). Gains experience in design, build, configure, and install efforts to meet business needs. Successfully handles simple break/fix service issues. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Delivers job responsibilities that impact own job area/team with some guidance. Problem Solving/ Complexity of work: Uses existing procedures, research and analysis to solve standard job related problems that may require some judgement. Breadth of Knowledge: Requires subject matter knowledge within a professional area to meet job requirements. Team Interaction: Individually contributes to project/ work teams. Core Capabilities : Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively :- Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation: - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.- Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: Less than 1 year Education: Bachelor's Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled. PEOPLE ARE AT THE HEART OF ALL WE DO. Our vision: The world leader in advancing personalized health. Our mission: personalizing the patient experience through our caring spirit and distinctive capabilities. Making Health Care Personal. We’re looking for like-minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt University Medical Center. At VUMC, we place a priority on designing with and for our patients and families. We value collaboration, embrace continuous learning and discovery, and seek to be a place where everyone has the chance to thrive. We’re the largest private employer in Middle Tennessee, with a growing team and expanding footprint in towns and communities across the region. We employ more than 28,000 people who work in inpatient and outpatient clinical care, research, and graduate medical education as well as critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, fund-raising, groundskeeping and facilities, and many more. Our growing health system has more than 1,700 licensed hospital beds at: Vanderbilt University Hospital Monroe Carell Jr. Children’s Hospital at Vanderbilt Vanderbilt Psychiatric Hospital Vanderbilt Stallworth Rehabilitation Hospital Vanderbilt Wilson County Hospital Vanderbilt Bedford Hospital Vanderbilt Tullahoma-Harton Hospital It’s also home to hundreds of outpatient clinic and surgical locations throughout the region. We serve our community with many unique and specialized services including the Level 1 Trauma Center, a highly experienced Transplant Center that does the most heart transplants in the world, a National Cancer Institute-designated Comprehensive Cancer Center, Lung Institute, Burn Center and many more. World-leading academic departments and centers make scientific discoveries, advance clinical care and train the next generation of health care professionals. Our robust research enterprise consistently ranks among the highest in the country as measured by peer-reviewed grant funding from the National Institutes of Health. We’re honored to be consistently considered among the nation’s best hospitals, including being nationally ranked in multiple medical specialties for treating the most complex conditions in adults and children by US News and World Report. Monroe Carell Jr. Children’s Hospital at Vanderbilt ranked as the No. 1 children’s hospital in the southeast in 2024. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose. Join us in Making Health Care Personal.

Requirements

• Ability to handle technical phone support or IT triage scenarios
• Microsoft Excel experience
• Ability to communicate with external suppliers to resolve transactional (ordering and invoicing) issues

Nice To Haves

• Experience with Workday, Tecsys or GHX is preferred
• Experience with EDI (Electronic Data Interchange) supporting electronic ordering and invoicing preferred
• Any experience with supply chain / inventory systems such as: POU (Point-of Use) or Tecsys is a plus

Responsibilities

• Maintains, configures, and analyzes workflows and applications that support the supply chain initiatives of VUMC
• May perform analysis and design of supporting technical infrastructures.
• Supports testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.
• Coordinate with suppliers for Electronic Data Interchange configurations and problem resolution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees