Associate Strategic Partnerships ( Hybrid, Des Moines, lA )
About The Position
The Associate Strategic Partnership Operations Manager will support commercial operations in forming and maintaining strong relationships with AssistRx’s Strategic Partners to ensure we are receiving the maximum value from the Partner’s products and services. The Associate Strategic Partnership Operations Manager will grow skills in strategic partnership retention, revenue growth, financial analysis, and relationship growth through on-the-job experience. Forms relationship with vendors by developing a working knowledge of their business goals to ensure an outstanding customer experience. Establish and maintain a role as support to vendors and internal colleagues. Develop the relationship with the vendors through regular meetings/conference calls to review service quality and ensure AssistRx is receiving maximum benefit Manages the delivery of recommended/agreed-upon services to achieve high organizational satisfaction and trust. Determines most effective method of problem resolution by utilizing internal resources when necessary. Plan milestones and track progress. Effectively keeps others adequately informed by presenting information to everyone involved. Conduct routine financial analysis on applicable partners. Manage and improve the partner onboarding and management processes. Expectation is to come into our DSM office 4-5 days/week?
Requirements
- Bachelor's degree (B. A.) from four-year college or university or equivalent experience.
- 1-2 years of experience working in a customer support and/or sales capacity role.
- Experience working in Healthcare preferred.
Responsibilities
- Forms relationship with vendors by developing a working knowledge of their business goals to ensure an outstanding customer experience.
- Establish and maintain a role as support to vendors and internal colleagues.
- Develop the relationship with the vendors through regular meetings/conference calls to review service quality and ensure AssistRx is receiving maximum benefit
- Manages the delivery of recommended/agreed-upon services to achieve high organizational satisfaction and trust.
- Determines most effective method of problem resolution by utilizing internal resources when necessary.
- Plan milestones and track progress.
- Effectively keeps others adequately informed by presenting information to everyone involved.
- Conduct routine financial analysis on applicable partners.
- Manage and improve the partner onboarding and management processes.
Benefits
- Supportive, progressive, fast-paced environment
- Competitive pay structure
- Matching 401(k) with immediate vesting
- Medical, dental, vision, life, & short-term disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
