Associate Solutions Engineer

Qualia • Austin, TX

53d • Remote

About The Position

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.
WHAT YOU'LL WORK ON
We are seeking a passionate and motivated Associate Solutions Engineer to join our growing team. As an Associate Solutions Engineer, you will play a crucial role in supporting our SMB & Mid-Market sales teams and helping our customers achieve their goals using our products. This is an excellent opportunity for someone with a technical background and a strong desire to learn and grow in a fast-paced environment.

Requirements

• Technical Skills: Fundamental understanding of Qualia’s main product lines: Core, Connect, Shield, Marketplace
• Presentation Skills: Confident and engaging presenter with a strong ability to build rapport with customers and deliver compelling presentations
• Communication Skills: Excellent written and verbal communication skills with the ability to explain technical concepts clearly
• Problem-Solving Skills: Strong analytical and problem-solving abilities
• Enthusiasm: A passion for technology and a desire to learn and grow in a dynamic environment
• Teamwork: Ability to collaborate effectively with cross-functional teams

Responsibilities

• Technical Expertise: Develop a deep understanding of Qualia’s products and their technical capabilities
• Sales Support: Assist the sales teams with technical questions and product demonstrations
• Customer Interaction: Communicate effectively with customers to understand their needs and address their technical inquiries
• Problem Solving: Analyze customer challenges and propose solutions that leverage our products
• Documentation: Contribute to technical documentation, such as demo scripts, user guides, and training materials
• Collaboration: Work closely with account executives to ensure successful customer outcomes
• Continuous Learning: Stay up-to-date on new product releases

Benefits

• In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy.
• Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees