Associate Solutions Consulting Specialist, Aible Clinic - CST - Remote within US

Medtronic • Lafayette, CO

12d • $60,000 - $90,000 • Remote

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It’s no accident —we work hard to cultivate a workforce that reflects our patients and partners. We believe it’s the only way to drive healthcare forward and remain a global leader in medical technology and solutions. A Day in the Life Operating Unit at a Glance: Cranial and Spinal Technologies (CST) is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized. The Associate Solutions Consulting Specialist – Aible Clinic will join the UNiD Consulting Team reporting into Medtronic’s Enabling Technologies operating unit. Essential Job Duties: As a key member of the Aible Clinic team, you will be a trusted advisor for the regional implementation and support of Aible Clinic technologies and services, including the UNiD platform and patient-specific planning services and implants. Your role will be structured around three main responsibilities: 1. Onboarding New or Returning Customers: Guide surgeons, staff, and sales teams through the implementation process, from solution design to execution and customer success monitoring. Understand and incorporate customer needs and preferences for a personalized experience. Act as a regional expert for implementation and integration details of Aible Clinic products and services- with primary focus of UNiD. Build strong relationships with internal teams and customer contacts. Collaborate with colleagues to achieve implementation goals, ensuring thorough documentation and seamless product adoption. 2. Maintaining Customer Utilization through process improvement and IT integration: Identify and address bottlenecks and roadblocks that limit the use of technology and services. Work with customers, regional sales teams, and the Aible Clinic team to set goals to drive adoption and increase utilization. Lead the implementation of IT connectivity solutions for workflow needs, focusing on imaging and scheduling. Ensure compliance with the Quality System, site rules, policies, and regulations. Aware of how digital solutions integrate with Aible Clinic products and within the hospital enterprise. Manage escalation, decision tracking, and resolution of technical implementation risks or challenges. 3. Managing multiple operational initiatives: Represent the team in functional unit or operating unit projects, and at national and regional conferences. Participate in ongoing professional development activities. Maintain consistent communication and reporting to stakeholders, including updates on scope changes, schedule changes, milestone achievements, and routine status updates.

Requirements

• Bachelor’s degree in Science, Engineering, Communication or related field with 0 years of experience
• Willingness and ability to travel up to 75% of the time

Nice To Haves

• Bachelor's degree with at least 2 years of experience or advance degree with 0+ years of experience
• Awareness with Medtronic or in a medical setting, particularly in spine or related fields.
• Proficiency in project and change management methodologies, especially in healthcare data solutions.
• Strong communication skills, both written and verbal, with operational, clinical, and technical stakeholders.
• Technical expertise in secure file transfer protocols and core IT technology project processes, including infrastructure, software configurations, networking, and business systems implementation.
• Willingness and ability to attend surgeries and cadaver labs
• Excellent time-management, organizational, and administrative skills.
• Ability to thrive in fast-paced environments, learn complex concepts, and solve non-obvious problems.
• Self-motivated, detail-oriented, and capable of working independently or as part of a team.
• Proven success in remote team collaboration across multiple geographies and time zones.

Responsibilities

• Onboarding New or Returning Customers: Guide surgeons, staff, and sales teams through the implementation process, from solution design to execution and customer success monitoring.
• Understand and incorporate customer needs and preferences for a personalized experience.
• Act as a regional expert for implementation and integration details of Aible Clinic products and services- with primary focus of UNiD.
• Build strong relationships with internal teams and customer contacts.
• Collaborate with colleagues to achieve implementation goals, ensuring thorough documentation and seamless product adoption.
• Maintaining Customer Utilization through process improvement and IT integration: Identify and address bottlenecks and roadblocks that limit the use of technology and services.
• Work with customers, regional sales teams, and the Aible Clinic team to set goals to drive adoption and increase utilization.
• Lead the implementation of IT connectivity solutions for workflow needs, focusing on imaging and scheduling.
• Ensure compliance with the Quality System, site rules, policies, and regulations.
• Aware of how digital solutions integrate with Aible Clinic products and within the hospital enterprise.
• Manage escalation, decision tracking, and resolution of technical implementation risks or challenges.
• Managing multiple operational initiatives: Represent the team in functional unit or operating unit projects, and at national and regional conferences.
• Participate in ongoing professional development activities.
• Maintain consistent communication and reporting to stakeholders, including updates on scope changes, schedule changes, milestone achievements, and routine status updates.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• A commitment to our employees lives at the core of our values.
• We recognize their contributions.
• They share in the success they help to create.
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level