Associate Software Engineer (Full-Stack) - Client Enablement

BizFlow•Falls Church, VA

39d•Onsite

About The Position

Are you a fast learner who thrives in a collaborative environment and loves helping others with technology? We're seeking an Associate Software Engineer (Full-Stack) for Client Enablement who's not only tech-savvy but also passionate about providing exceptional customer support and working with various tools-including low-code/no-code platforms. If you're ready to grow your career while supporting mission-critical systems, solving problems, and making a real impact, we would love for you to apply! Why join us: You'll be part of a mission-driven team where your growth is supported, your ideas are welcome, and your work makes a direct impact. Whether you're configuring apps, supporting users, or automating workflows with no-code tools, you'll be learning and contributing every day. BizFlow is a dynamic leader in digital transformation, empowering organizations through innovative low-code/no-code solutions that streamline operations, accelerate efficiency, and drive real business results. With over two decades of success, BizFlow has earned a reputation for delivering intelligent process automation, workflow optimization, and enterprise solutions to both government and commercial clients. At BizFlow, we're more than a technology company-we're a team of passionate problem-solvers, creative thinkers, and collaboration champions. Our flagship platform, BizFlow M, helps customers build, enhance, and automate business processes with ease-no heavy coding required. Whether it's simplifying procurement, optimizing HR workflows, or transforming customer service, BizFlow delivers results with speed and precision. We're proud of our inclusive, supportive, and innovative culture-one where every team member is empowered to share ideas, grow their skills, and make a meaningful impact. From day one, you'll be welcomed into a collaborative environment that values curiosity, continuous learning, and a strong sense of purpose. If you're looking for a place where your voice is heard, your work is valued, and your growth is a priority, BizFlow is the place for you. Join us and help shape the future of digital transformation-one process at a time. BizFlow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Requirements

Bachelor's degree in computer science, Information Technology, Software Engineering, or a related technical discipline.
2+ years of professional experience in software development, technical support, or system administration in a production or enterprise environment.
Strong foundation in full-stack development, including experience with at least one back-end language (e.g., Java, C++) and one front-end framework/library (e.g., Angular, React, JSP).
Familiarity with web technologies and protocols (HTML, CSS, JavaScript, REST APIs).
Proficiency in writing and troubleshooting SQL queries; understanding of relational databases (e.g., MSSQL, Oracle).
Hands-on experience with software configuration, deployment, or maintenance in hybrid cloud/on-prem environments.
Experience using issue tracking systems (e.g., Jira, ServiceNow, Zendesk) and managing support workflows.
Working knowledge of version control tools such as Git and SVN.
Understanding system security principles including access control, identity management, and secure software configuration.
Strong troubleshooting, analytical, and diagnostic skills to investigate, analyze, and resolve technical issues efficiently.
Demonstrated ability to communicate technical concepts to non-technical users in both written and verbal forms.
Proven ability to work independently and collaboratively in agile or cross-functional teams.
Quick learning ability-you're comfortable picking up new tools, workflows, and platforms.
A team-oriented mindset, you work well with others, communicate clearly, and contribute positively.
A service-first attitude-you thrive in customer-facing situations and enjoy helping people solve technical challenges.
Strong troubleshooting and analytical skills.
Authorization to work in the U.S.
Ability to obtain and maintain a U.S. government Public Trust clearance.

Nice To Haves

Deep knowledge and experience in front-end or back-end development frameworks (e.g., React, Angular, Node.js, Spring).
Master's degree in Computer Science or equivalent experience.
Proficiency in writing complex SQL queries, procedures, or reports.
Exposure to DevOps practices, CI/CD pipelines, or infrastructure automation tools (e.g., Jenkins, GitHub).
Experience supporting or developing within enterprise IT environments or customer-facing technical roles.
Demonstrated success in building strong user relationships and delivering high-quality client support.
Strong written and verbal communication skills.
Excellent customer relationship-building abilities.

Responsibilities

Ensure smooth and efficient operation of software systems across multiple platforms and environments.
Deliver outstanding technical and customer support, engaging clients with empathy, clear communication, and a solution-focused mindset.
Proactively collaborate with a supportive and dynamic technical team to troubleshoot, optimize, and maintain mission-critical applications.
Leverage low-code/no-code tools to streamline workflows, automate processes, and enhance system capabilities with agility and minimal custom development.
Install, configure, and maintain software systems and components across diverse user environments to meet performance and usability standards.
Monitor system performance proactively, addressing potential issues before they impact users or operations.
Manage user accounts and permissions with a strong focus on security, efficiency, and user experience.
Create and maintain detailed technical documentation, and actively contribute to a growing internal knowledge base.
Log, track, and resolve support tickets in a timely, transparent, and customer-centric manner.
Embrace a culture of continuous improvement-sharing ideas, supporting teammates, and contributing to a positive, inclusive work environment that values innovation and collaboration.