Associate Software Development Business Systems Analyst
About The Position
Mechanics Bank is currently searching for an Associate Software Development Business Systems Analyst to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role can work onsite in one of our local offices or remote within the United States. The Associate Software Development Business Systems Analyst drives Internal Product initiatives. This role is the primary contact on the Bank Ops Development team for application/system escalated support and product enhancement requests. This role coordinates as well as participates in collaborative design discussions, documents requirements, and tracks progress of project tasks. This role is responsible for the communication of project/task status to stakeholders and proactively follows up with internal customers to ensure expectations are met.
Requirements
- 4 Year / Bachelors Degree preferred.
- High School or GED required.
- Working knowledge of SQL.
- Azure DevOps
- Visio / Process Flowcharting.
- Ability to comprehend business needs and disseminate them to developers.
- Customer oriented mindset.
Responsibilities
- Schedule collaboration meetings and document decisions made in these sessions
- Work directly with users and stakeholders to validate requirements and get questions answered
- Produce data flow diagrams and system interaction diagrams
- Enter and manages tickets within project tracking software (Azure Dev Ops)
- Provide weekly status updates to Bank Ops Development Director
- Builds awareness and understanding of developed products capabilities
- Act as a product evangelist to build awareness and understanding of developed products capabilities
- Work closely with PSE and QA to create release documentation and CAB requests.
- Provide support during the release process engaging resources as needed.
- Communication of release status to Stake Holders / Users.
- Support for any issues after release and/or follow up to ensure successful adoption of released software.
- Owns production support issues escalated to the development team by Product Support (ASE's).
- Escalates issue within the development team to ensure timely resolution.
- Continuously increases knowledge of product technologies and industry standards.
- Work to foster and enhance teamwork within the organization.
- Provide the highest quality products and services to each other and our customers.
- Consistently promotes and models the culture and values of Mechanics Bank.
- Demonstrates the behaviors aligned with each value with clients and employees across the organization.
- All other duties as assigned.
Benefits
- Medical, prescription, dental, and vision coverage for employees and their eligible family members
- Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
- Health Savings Account with employer contribution
- Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
- 401(k) and Roth 401(k) with company contribution
- 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
- Supplemental Health plans, Voluntary Legal and Identity Theft Services
- 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
- Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
