Associate Site Reliability Engineer (SRE)

Exegy•St Louis, MO

About The Position

Exegy is a global leader in intelligent market data, advanced trading systems, and future-proof technology. Exegy serves as a trusted partner to the complete ecosystem of the buy-side, sell-side, exchanges, and financial services technology firms around the globe. Headquartered in St. Louis with regional offices in North America, the UK/Europe and Asia Pacific, Exegy has the global footprint to deliver world-class support and managed services to its customer base of elite financial market participants. Job Summary Exegy is seeking an Associate Site Reliability Engineer (SRE) to support the reliability, performance, and day-to-day operations of our global infrastructure. This is a hands-on, entry-level role focused on user support, system operations, and building foundational skills in systems engineering, automation, and infrastructure. You will work alongside senior engineers to maintain uptime, respond to incidents, and support production systems across on-prem data centers and hybrid cloud environments. This role is suited for someone early in their career who is motivated to learn and grow in a high-performance technical environment.

Requirements

Strong problem-solving ability; able to break down unfamiliar issues and work toward solutions
Clear written and verbal communication skills
Ability to work in a team environment, including participation in an on-call rotation
Demonstrated curiosity and initiative in learning new technologies
Foundational knowledge of IT systems, including:
Networking (TCP/IP, DNS, DHCP)
Operating systems (Windows and/or Linux)
Identity and access management concepts
Comfort working in a command line environment
Exposure to scripting or automation (PowerShell, Bash, Python, or similar)
Basic understanding of monitoring and alerting concepts

Nice To Haves

Experience or interest in applying AI tools within IT or operations environments
Exposure to Active Directory, Azure, AWS, or VMware
Hands-on experience through personal projects, home labs, or self-directed learning
Contributions to open-source projects, technical communities, or documentation

Responsibilities

Day-to-Day Operations & User Support
Provision and deprovision users across Active Directory, Okta, and Exchange
Manage access requests and permissions across on-prem and cloud systems
Troubleshoot Tier 1/2 support issues across hardware, software, connectivity, and accounts
Support device provisioning, configuration, and onboarding
Maintain email distribution lists and shared mailboxes
Provide general office and A/V technology support
Infrastructure Reliability & Operations
Support uptime across compute, storage, virtualization, and network infrastructure
Assist in managing production systems across data centers, colocation, and cloud environments
Participate in a 24x7 on-call rotation with escalation support
Assist in incident response, root cause analysis, and post-mortem documentation
Automation & AI
Execute and maintain scripts (PowerShell, Bash, Python)
Assist in automating operational tasks and workflows
Support Infrastructure-as-Code (IaC) efforts under guidance of senior engineers
Use AI tools to support troubleshooting, documentation, and operational efficiency
Monitoring, Observability & Performance
Monitor systems and respond to alerts using observability tools
Perform log analysis and update system health dashboards
Assist in proactive performance checks across hardware and OS layers
Data Center & Systems Engineering
Support physical and virtual infrastructure, including hardware lifecycle tasks
Perform patching, upgrades, and routine maintenance
Assist with backup operations and validation
Participate in disaster recovery and business continuity testing
Maintain secure system configurations aligned with standards
Collaboration & Documentation
Partner with Infrastructure, Network, Security, and DevOps teams
Create and maintain runbooks, SOPs, and documentation
Support security controls, access management, and compliance activities