Associate/Senior Associate, Procurement and Operations

LabCentral•Cambridge, MA

11h•$52 - $56•Onsite

About The Position

Founded in the heart of Kendall Square in 2013, LabCentral is a network of shared laboratory spaces and scientific communities that serve as a launchpad for high-potential life-sciences and biotech start-ups. We deliver first-class facility and operational support, skilled laboratory personnel, and an expansive events program designed to add value to the community and promote connectivity ‒ as well as the other critical services and support that early-stage companies need to begin start-up operations. Do you take pride in providing stellar customer service and helping others learn how to use new systems? Are you passionate about building community? Do you consistently go above and beyond, forming strong connections with people? Are you good with details, flexing your investigative side, and thinking critically about processes? LabCentral is seeking a Procurement and Operations Associate. Reporting directly to the Longwood Life Lab Senior Manager with additional oversight from the Procurement Manager, this role requires organizational skills, attention to detail, and willingness to provide high-quality customer service. You’ll be the best fit for this role if you have 1-2 years of experience in business administration, supply chain management, and/or a related role focusing on customer support. Bonus points if you dream of being the person who can save the day when a scientist needs an item STAT and are genuinely curious why ethidium bromide is a banned substance in our facility! Hard workers, critical thinkers, organizational nuts, and Excel wizzes are encouraged to apply!

Requirements

1-2 years of experience
Time management, organization, and decision-making skills
Strong attention to detail
Stellar customer service skills and anticipatory thinking to avoid issues before they arise
Ability to build relationships with vendors and residents
Work effectively both independently and collaboratively within a team environment
Enjoy continuously learning, tackling whatever comes your way

Responsibilities

Provide orientation and guidance to residents on using LabCentral and Harvard spaces and communicating community policies
Perform morning walkthroughs, maintaining conference rooms, and stocking cafés
Assist with internal communications by creating and posting signage and weekly newsletters
Manage café ordering and receipt/invoice management
Serve as the Primary contact with Harvard Mailing Staff and manage incoming deliveries including temperature sensitive and urgent packages. Coordinate with vendors to schedule service or support events
Additional support as needed to support the Harvard team
Place and track orders using our internal system, powered by Jaggaer
Provide timely assistance to residents for order-related inquiries
Validate, quality check, and process invoices from a variety of vendors
Collaborate with the accounting team on invoicing and documentation
Build and maintain relationships with vendors and residents

Benefits

Fully Covered Medical and Dental Premiums: We have you and your dependents covered, including deductible costs.
Long and Short-Term Disability & Life Insurance: Life can be unexpected; we’ve got your back.
Flexible Vacation: Enjoy the flexibility to take the time you need.
Three Months Fully Paid Parental Leave: We’ll help support you during life's important moments.
401K Match Up to 6% with Immediate Vestment: Know your future is secure with our 401K match.
Transportation Reimbursements: We'll cover commuting costs for a parking pass, MBTA, or bike maintenance so you can get to work hassle-free.
Health & Wellness: Relax and enjoy reimbursements for fitness, yoga, massage therapy, and other holistic health practices.
Technology Stipend: To ensure you stay connected, we offer a monthly cell phone stipend as well as yearly reimbursements for cell phone repairs.
Professional Growth: We offer a stipend for continuing education and training to invest in your career growth, and we help ease the burden of student loans by providing reimbursement.
Fantastic Work Environment: Be inspired by colleagues and residents, and work in vibrant spaces that are stocked with a variety of snacks. Plus, we offer in-house programming on thought-provoking and diverse topics!