Associate Sales Support

Ingram Micro.•Chandler, AZ

30d

About The Position

As an Associate Sales Support Specialist, you'll be the go-to expert for resolving platform inquiries with speed, precision, and professionalism. You'll support internal teams and business partners by executing transactional functions, maintaining data integrity, and identifying opportunities to improve platform usage. Your contributions will directly impact customer satisfaction and business efficiency.

Requirements

Strong communication and customer service skills with a professional, solution-oriented approach.
Proficiency in Microsoft Office Suite, especially Outlook and Excel.
Ability to analyze data and present meaningful trends and insights.
Excellent organizational skills and attention to detail.
Team-oriented mindset with the ability to prioritize tasks and work with urgency.
Associate degree or equivalent experience (minimum 3 years in a related functional area).
OR
High School Diploma with 5+ years of relevant experience, preferably at a senior level.
You have a solid understanding of business processes and are confident in applying your knowledge to a wide range of tasks.

Nice To Haves

Experience with Ingram Micro's platforms, programs, and services is a plus.

Responsibilities

Respond to platform-related inquiries with accuracy and urgency, meeting defined service level agreements (SLAs).
Execute transactional tasks including order entry and request verification.
Maintain and enhance data integrity across systems.
Collaborate with Account Managers and Business Owners to convert opportunities into measurable outcomes.
Generate and analyze data quality reports to uncover actionable insights.
Identify and implement process improvements to optimize business operations.
Provide general support to internal teams and contribute to a high-performance culture.

Benefits

U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

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