About The Position

We are looking for an Associate Sales Engineer to join our team and play a critical role in delivering Attentive’s conversational commerce product offering to fast-moving businesses. You will work to understand and assess/scope customer requirements, prepare and present personalized demos of our technologies, and address and overcome technical objections that arise throughout the sales process. Serving as a trusted technical advisor and Attentive product domain expert, you will also act as the first-line of defense against all security and compliance inquiries for our prospects and clients in a complex space. As a member of the SE team, you will play a crucial role in shaping our sales strategy, collaborating with cross-functional teams, and act as a domain expert, enabling our other teams. Your expertise will be instrumental in expanding our market reach and ensuring customer satisfaction.

Requirements

  • Internship experience as a Sales Engineer, Solution Architect, or related field with CDPs, ESPs, or similar SaaS platforms
  • Thrive in a fast-paced, innovative work environment
  • Energized by trying new things, and enjoy making an impact
  • Able to clearly and concisely articulate technology and product positioning to both business and technical users (proactively connecting the dots for our prospects)
  • Familiarity with Looker, Salesforce.com, Jira, RFP software, Google suite (especially Inspect and GTM), and Excel
  • Familiarity with APIs, SFTP, and API platforms like Postman

Nice To Haves

  • Bachelor’s degree in Computer Science or related field a plus
  • Familiarity and Proficiency with Javascript, JSON, and/or Python a plus

Responsibilities

  • Drive the technology evaluation stage of the sales process with our prospects and act as a technical leader for them
  • Demonstrate technical aspects of the product as a way to solve specific customer problems
  • Provide day-to-day product/technical support to the sales team
  • Share feedback on feature requirements, value proposition and competitive data to help grow and develop new product offerings
  • Collaborate with internal product, sales, client strategy to provide the best customer experience
  • Enable your colleagues with your domain knowledge helping them to grow
  • Manage and drive RFP/Is and Security questionnaires

Benefits

  • You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
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