Associate Relations Leader

MAU•Greer, SC

1d•Onsite

About The Position

Under the general supervision of the Business Unit Leader, the Associate Relations Leader’s role is to ensure effective collaboration with all stake holders as well as provide proactive management of associate performance. Ensure that customer key performance indicators are achieved. Supervise all contingent MAU associate HR functions with a focus on facility on-boarding, payroll, performance counseling and attendance tracking to achieve a positive associate experience and meet customer expectations for contingent staffing.

Requirements

Effective Communication and Presentation Skills
Collaborative/Team Player
Payroll
Flexibility
Customer service
Reporting and Analytics
Organizational Skills
Initiative/Self Starter
Problem Solving
Time Management
Planning and Execution
Decision Making/Good Judgement
Servant Leader
Strategic Thinking
Business Acumen
Results Driven
Thoroughness
Coaching and Counseling
Investigations
Terminations
Conflict Resolution
HR Compliance/Law
Benefits
Emotional Intelligence
Modeling Good Behavior
Above average computer proficiency
Ethical Conduct
Personal Effectiveness/Credibility
Bachelor’s degree
2-5 years supervisory/leadership experience or a combination of education and experience

Nice To Haves

2-5 years manufacturing supervision/human resources
Lean Greenbelt
Root cause analysis training

Responsibilities

Actively promote a safe work culture.
Manage standard work activities.
Process, verify, and maintain documentation for each employee, including such information as absences, investigation, reports on performance, and dates of and reasons for terminations.
Audit time records.
Identify issues and assess problems using a logical problem solving approach.
Identify opportunities for improving and streamlining work processes.
Research, generate, and administer all Corrective Action documentation.
Try new ways of doing things within appropriate boundaries.
Support new initiatives by demonstrating ability to focus on positive outcomes.
Demonstrate effective oral and written communication skills.
Exhibit flexibility, creativity, consistency, fairness, discretion, and trust.
Recognize confidential information and manage appropriately.
Maintain daily interaction with Section Leaders/Managers.
Establish collaborative relationships with stakeholders.
Exercise listening, questioning, motivating, influencing, and decision making skills to evaluate risks and seek advice when appropriate.
Plan ahead for activities related to customer engagement (Associate and Client – ie. Proactive solicitation of feedback, frequent scheduled check-ins)
Conduct orientations and onboarding, explaining company personnel policies, benefits, and procedures to employees.
Demonstrate ability to articulate policies, their applications, and the importance of adherence.
Participate in daily start-up shift and production meetings
Spend 80% of time on floor engaging with customers – Associates and clients
Support on-site colleagues on process improvement, personal and professional development.
Promote referrals of potential candidates to the branch for placement opportunities with MAU.