Associate Quality Control Specialist

Labconnect International Ltd•Johnson City, TN

39d•Onsite

About The Position

The Associate Quality Control Specialist is responsible for assisting with client supply shipments and the assembly of investigator kits, inventory of supplies, stocking and re-stocking of supplies upon receipt/distribution, departmental quality control functions, and other tasks as assigned. This role will be performed onsite at the Johnson City, TN LabConnect facility.

Requirements

High school diploma or equivalent required.
Must also possess organizational and interpersonal skills as well as the ability to adapt to changing needs.
Excellent attention to detail, strong planning, and problem-solving skills.
Excellent organizational and time management skills.
Excellent listening and verbal comprehension skills.
Ability to make well-thought-out decisions and adapt to changing environments and requirements.
Self-motivation and ability to work well independently as well as using a collaborative team approach.
Ability to adhere to established timelines, processes, and procedures.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Knowledge of spreadsheet software, inventory software, internet software, order processing systems, manufacturing software, and database software.
IATA/DOT Certification, if applicable.

Nice To Haves

LabConnect employee for one year, one year of Clinical Trial Materials experience, and ability to complete all Clinical Trials Materials departmental tasks.

Responsibilities

Performs all Quality Control (QC) related tasks for the CTM department using an HR approved mode of competency assessment.
Manage Clinical Trial Materials QC workload as assigned.
Train incoming employees in departmental processes as related to their role and the requirements of the organization.
Print requisitions and documents from LIMS (Laboratory Information System) and SharePoint (Kit Supply and Site List).
Add correct forms to the Workorders email distribution.
Prioritize orders and shipments (Ground, Express, 2nd Day Express) to meet destination time.
Scan outbound shipments: individual kits and supplies; confirm expiration date and quantity.
Check kits and supplies to ensure that all items and visits are included in shipment, follow all requirements for the QC process and all QC orders.
Order and check incoming supplies: reconcile order and packing list, add to inventory and print lot number labels for product.
Answer incoming calls in a professional manner.
Generate professional email communication with sites, project managers, sponsors, order administration, logistics etc.
File and retrieve protocol files upon request.
Retrieve visit specific collection materials; obtain knowledge of various types of materials.
Ship outbound FedEx/DHL (IATA and DOT Certified).
Build kits accurately and efficiently and provide direction to other QC and CTMAs.
Print air bills (inbound and outbound) for FedEx, DHL, World Courier, etc.
Attend relevant organizational meetings.
Other duties as assigned.