Associate Quality Analyst
About The Position
The Associate Quality Analyst is responsible for assisting with the preparation of routine product and quality inspections (including packaging), troubleshooting, and reporting. Essential Duties & Responsibilities: Assist in preparing quarterly reporting to provide insight into quality and packaging metrics for the department and vendors Assist in department analysis and reporting as needed. Work with cross functional team to drive vendor improvements through data, accountability, and leadership. Assisting leaders to maintain, refine and/or improve processes within the area to meet customer requirements which include deadlines and quality/package standards. Work with, and communicate as needed to the Stores, Concierge, PD, Buying, and the Distribution teams on issues that arise and determine next steps in order to eliminate future issues. Assist with issuing vendor chargebacks as needed and working with cross functional teams determine next steps for current inventory and future production. Communicate with internal and external team to ensure timely and effective problem resolution and go-forward action plan. Reads and understands job aids/work instructions and/or follows oral instructions to execute the overall objectives of reduced quality/packaging returns and improved customer satisfaction component flow requirements.
Requirements
- Associate’s or Bachelor's degree in a relevant field such as: manufacturing, quality management or a related discipline is preferred
- Must be proficient in Microsoft Excel, specifically in using functions, pivot tables, and data analysis.
- Must be proficient in Microsoft PowerPoint.
- Must have strong organizational skills and be able to balance various tasks/projects.
- Must have strong verbal and written communication skills.
- Must have strong analytical and problem-solving skills.
- Must have a high level of ethics, integrity, judgment, and confidentiality.
- Must have a valid driver’s license.
- Must be able to travel domestically/internally as needed (>5% of time).
Nice To Haves
- Understanding of regulatory and performance, and/or transit testing which includes (but not limited to): CPSC, BFMA, UL, ETL, and GCC. (Preferred by not required)
Responsibilities
- Assist in preparing quarterly reporting to provide insight into quality and packaging metrics for the department and vendors
- Assist in department analysis and reporting as needed.
- Work with cross functional team to drive vendor improvements through data, accountability, and leadership.
- Assisting leaders to maintain, refine and/or improve processes within the area to meet customer requirements which include deadlines and quality/package standards.
- Work with, and communicate as needed to the Stores, Concierge, PD, Buying, and the Distribution teams on issues that arise and determine next steps in order to eliminate future issues.
- Assist with issuing vendor chargebacks as needed and working with cross functional teams determine next steps for current inventory and future production.
- Communicate with internal and external team to ensure timely and effective problem resolution and go-forward action plan.
- Reads and understands job aids/work instructions and/or follows oral instructions to execute the overall objectives of reduced quality/packaging returns and improved customer satisfaction component flow requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
