Associate, Provider Experience Strategy
About The Position
The Associate, Provider Experience Strategy is responsible for working cross functionally with teams across Oscar to drive forward initiatives that directly contribute to an improved experience for our providers. Key focus areas may include work in support of our Service Operations team, Network team, and Claims organization. The ideal candidate will be excited about blending strategic thinking, analytical skills (qualitative and quantitative), a natural sense of curiosity, and relationship development to be successful in the role. You will report into the Associate Director, Provider Experience Strategy.
Requirements
- 3+ years experience in strategy and operations, consulting or a related field
- 2+ years of experience in delivering projects/programs independently and within a team environment
- Experience using data and metrics to drive strategic decisions and program improvements
- Successfully executed enterprise-wide initiatives, including project plan definition, coordination of resources, and implementation of strategic recommendations
Nice To Haves
- Experience / background in a fast-paced strategy & operations environment
- Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)
- Experience with SQL or other data analytics platforms
Responsibilities
- Supports the end-to-end management of cross-functional projects, including project plan creation, stakeholder engagement, and relationship management to drive successful outcomes
- Drives insights generation by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
- Collaboratively works with diverse stakeholder groups to formulate proactive implementation, communications, and program strategies
- Proactively identifies next step opportunities in assigned work, drawing out conclusions from underlying analyses
- Develops executive-level communications to convey the impact of Provider Experience Strategy's work to our business partners and leadership across Oscar
- Compliance with all applicable laws and regulations
- Other duties as assigned
Benefits
- employee benefits
- participation in Oscar's unlimited vacation program
- annual performance bonuses
- medical, dental, and vision benefits
- 11 paid holidays
- paid sick time
- paid parental leave
- 401(k) plan participation
- life and disability insurance
- paid wellness time and reimbursements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Insurance Carriers and Related Activities
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
