Associate, Provider Experience Strategy

Oscar Health•New York, NY

6d•Hybrid

About The Position

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Provider Experience Strategy is responsible for working cross functionally with teams across Oscar to drive forward initiatives that directly contribute to an improved experience for our providers. Key focus areas may include work in support of our Service Operations team, Network team, and Claims organization. The ideal candidate will be excited about blending strategic thinking, analytical skills (qualitative and quantitative), a natural sense of curiosity, and relationship development to be successful in the role. You will report into the Associate Director, Provider Experience Strategy. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Requirements

3+ years experience in strategy and operations, consulting or a related field
2+ years of experience in delivering projects/programs independently and within a team environment
Experience using data and metrics to drive strategic decisions and program improvements
Successfully executed enterprise-wide initiatives, including project plan definition, coordination of resources, and implementation of strategic recommendations

Nice To Haves

Experience / background in a fast-paced strategy & operations environment
Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)
Experience with SQL or other data analytics platforms

Responsibilities

Supports the end-to-end management of cross-functional projects, including project plan creation, stakeholder engagement, and relationship management to drive successful outcomes
Drives insights generation by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
Collaboratively works with diverse stakeholder groups to formulate proactive implementation, communications, and program strategies
Proactively identifies next step opportunities in assigned work, drawing out conclusions from underlying analyses
Develops executive-level communications to convey the impact of Provider Experience Strategy's work to our business partners and leadership across Oscar
Compliance with all applicable laws and regulations
Other duties as assigned