Associate, Project Manager

Capital OneMcLean, VA

About The Position

The Credit, Data, and Modeling Culture and Community team at Capital One is seeking a highly analytical and results-oriented Project Manager. This role is responsible for owning the bi-annual credit community survey, analyzing the data to understand the Consumer Credit community's sentiment, and providing critical feedback to Credit Officers on fostering team culture. The insights gleaned from the survey will inform broader Credit Talent Management work and drive talent strategy forward.

Requirements

  • Bachelor’s Degree or Military experience
  • At least 2 Years of experience managing projects

Nice To Haves

  • Experience in a highly analytical role (business or financial analysis)

Responsibilities

  • Partner with key stakeholders internal and external to the CDM team to construct and deliver the bi-annual survey
  • Analyze survey data to provide timely readouts to individual credit officers as well as produce bi-annual state of the community report
  • Proactively design strategic enhancements, and execute process improvements to drive better response rates and richer data quality while maintaining a smooth stakeholder experience
  • Leverage insights from the survey to dive deeper into areas for improvement and for places to drive our talent strategy forward
  • Contribute to driving the broader Credit Talent Management strategy supporting work on building out our credit talent management pipeline
  • Build and maintain relationships with key talent champions across all consumer credit lines of business
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