Associate, Project Manager - Partnerships Tech & Operations Team (Hybrid)

Capital One•Chicago, IL

3d•Hybrid

About The Position

Associate, Project Manager - Partnerships Tech & Operations Team (Hybrid) Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. The Partnerships Tech and Operations team is seeking a motivated Project Manager to join our Partnerships Tech and Operations team. The Partnerships Tech and Operations team provides oversight of and support for the Partnerships credit card programs. We are seeking a dedicated, disciplined professional who excels in a team environment. The Role: As an Associate in Partnership Tech and Operations, you will be responsible for leading and executing key processes and projects supporting the broader Partnerships Tech and Ops organization. The associate will drive and deliver intent while maintaining the highest levels of well managed excellence. The associate will also be responsible for identifying process improvements and establishing well managed processes within their scope of role.

Requirements

High School Diploma, GED or equivalent certification
At least 2 years of experience in Process Management, Project Management, Relationship Management or Risk Management
At least 1 year of experience with Microsoft Office or Google Suite
Exhibit a proven track record of project/process management, bringing the ability to quickly put structure in place to manage the work
Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
Demonstrate organizational agility to adapt to changing demands
Display strong consulting and collaboration skills

Nice To Haves

Bachelor's Degree or military experience
3+ years of Process Management, Project Management, Relationship Management or Risk Management experience
PMP, Lean, Agile or Six Sigma certification
Strong communication and collaboration skills
Strong problem solving and influencing skills

Responsibilities

Work on small to medium-scale department projects that have a direct impact on the company
Review processes and intent end-to-end, through the eye of the business, customers and other key stakeholders, and deliver well-managed products
Execute on intent / processes with a focus on documentation and audit readiness
Partner cross-functionally to understand end to end processes and effectively drive results
Build relationships and collaborate with key stakeholders to ensure delivery of commitments
In partnership with stakeholders and manager, prioritize intent with the most business value and deliver on them
Perform duties with an Operational Excellence mindset
Deliver our well-managed agenda with an eye toward continual process improvement and actively share learnings across the team
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
Facilitate regular meetings with the project team. Document progress and report to stakeholders on project status.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

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