Associate Program Manager, Digital Programs (Contractor)
About The Position
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. We are seeking a full-time Associate Program Manager (Contractor) to provide critical operational and executional support across Airtable’s Digital Programs portfolio. This role will act as a force multiplier for the team—owning day-to-day program operations so senior program managers can focus on strategy, experimentation, and scaling AI adoption. This contractor role is highly cross-functional and execution-oriented, ideal for someone who thrives in fast-moving environments, enjoys operational ownership, and wants exposure to AI education, community, and customer enablement at scale.
Requirements
- Highly organized and execution-focused, with strong attention to detail
- Comfortable managing multiple workstreams and shifting priorities
- Clear communicator who collaborates well across teams
- Excited by AI, education, and community—even if you’re early in your career
- Experienced with program coordination, operations, or project support (SaaS experience a plus)
Responsibilities
- Manage course uploads, updates, and LMS administration for Airtable Academy
- Coordinate publishing workflows for the Airtable Effect, our Digital Programs monthly newsletter
- Support rolling cohorts of the AI Incubator bootcamp program
- Maintain the front-end experiences for Academy and Community, publishing page updates and updating promotions
- Assist with post engagement, community moderation, and spam monitoring
- Work with internal teams for coordinating and publishing program communications and announcements
- Manage the inbox of our Digital Programs email alias and the routing of inbound requests
- Oversee both our internal support channels and support ticket integrations related to digital programs
- Coordinate advocacy workflows, including mission creation, contributor tracking, and swag fulfillment
- Support external collaborators and program participants with operational needs
- Maintain clean handoffs between Community, Marketing, Support, and Education teams
- Partner with Marketing Ops and Analytics teams for basic reporting and data hygiene
- Help track participation, engagement, and program health metrics
- Support ad hoc analysis to inform program improvements and capacity planning
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
