Associate - Program Management

American Express•Phoenix, AZ

28d•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Technology Portfolio Management team is looking for a forward-thinking Associate, Program Management who combines strong leadership with risk management practices, ensuring alignment with the organization's overall risk tolerance. You will support reviewing and reporting on compliance processes and ensure alignment with appropriate standards. You will influence and collaborate with Agile Champions and control management team to maintain and identify areas of opportunity to the program.

Requirements

Bachelor's degree in accounting or finance, or equivalent experience supporting financial programs or compliance initiatives
High degree of organization, individual initiative, and personal accountability
Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage stakeholders to drive collaboration
Ability to organize and manage to deadlines, adapting your time to changing priorities to meet the needs of the organization
Detail-oriented and analytical; adept at framing key questions, interpreting data, and making informed decisions
Strong understanding of agile delivery processes
Experience with internal and external compliance and audit

Responsibilities

Support the execution of the compliance program by reviewing, validating, and remediating (as appropriate) documentation to ensure adherence to established standards.
Build and maintain program-related documentation to ensure consistent and accurate process execution
Participate in identifying compliance, policy, procedural, and system gaps
Provide periodic updates on the status of compliance performance
Utilize tools to document and report on milestones, facilitate transparent communication, and goal alignment
Identify potential risks and develop mitigation strategies, contributing to the overall risk management plan
Identify and report complex issues to senior team members, ensuring timely resolution

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities