Associate Program Compliance Manager

Impact.com•New York City, NY

5d•$65,000 - $75,000

About The Position

Are you passionate about consumer protection and helping companies comply with important laws and regulations? Are you organized, and is your attention to detail exceptional? Join our compliance team at impact.com and play a crucial role in ensuring partners adhere to advertisers' promotional requirements, all while utilizing best-in-class technology. As an Associate Program Compliance Manager, you'll become a trusted compliance expert. Alongside senior team members, you'll support a select portfolio of accounts, gaining in-depth knowledge of advertising regulations. Using our proprietary Regulated Compliance tool, you’ll work to resolve and document compliance issues. By showcasing strong written communication skills, a keen eye for detail, and an awareness of compliance risks, you’ll have the opportunity to grow and excel at impact.com!

Requirements

1+ years of customer service and support, ideally in a software application product environment
1+ years of compliance/fraud investigations, especially in the performance marketing space is a plus
Bachelor's Degree or equivalent experience (Business, Marketing, Law, or related field a plus)
Extremely detail-oriented
Professional communication skills
Ability to multitask while under pressure
Team player, yet able to function and motivate independently

Nice To Haves

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Responsibilities

Manage compliance cases, ensuring all issues are documented, tracked, and moved expeditiously to resolution
Serve as a compliance point of contact for clients and agencies, providing support and program updates
Become an expert on impact.com’s proprietary Regulated Compliance product
Work with cross-functional teams to deliver exceptional compliance services
Operate as a program compliance subject matter expert internally and externally
Work alongside senior program compliance managers, assisting with strategic initiatives and projects

Benefits

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!