ASSOCIATE, PRODUCTION LEAD

Goodwill Industries of Arkansas • Little Rock, AR

31d • $14 - $14 • Onsite

About The Position

Serves to assign tasks, monitor production goals, provide training for donation attendant associates. Meets or exceeds individual production and donor customer service objectives and standards according to established policies and procedures. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

Requirements

• Mental alertness and adaptability to office and field area work routines.
• Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
• Must be able to interact cordially and productively with a diverse group of employees and donors
• Must be able to communicate clearly in English
• Must be able to work a flexible schedule including weekends, holidays, and evenings.

Responsibilities

• Assign tasks, monitor production goals, provide training for donation attendant associates; may direct community service workers and volunteers on a limited or as needed basis.
• Receive, sort, process, hang and salvage donated goods according to established standards; provide donors with an appropriate donation receipt.
• Adhere to Goodwill safety procedures and policies; report work injuries regardless of severity.
• Report possible employee actions that could be violations of policies.
• Attend and participate in regular employee meetings and training.
• Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
• Prepare donated goods for transport.
• Maintain good housekeeping practices to provide a clean and safe work environment.
• Perform any other related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees