Associate Product Owner, Recreational Marine

ChubbReadington Township, NJ
8d

About The Position

Chubb’s North America Personal Risk Services (PRS) division is seeking an Associate Product Owner to support the modernization and transformation of our Recreational Marine platform (ORCA 2.0)—a strategic initiative central to our business growth. You’ll play a hands-on role in shaping and executing the ORCA 2.0 roadmap, focusing on modernization, operational efficiency, and process improvement. Working side-by-side with our Senior Product Owner, you’ll collaborate with operations, underwriting, sales & distribution, engineering, UX design, and product teams to optimize processes, drive automation, and enhance the service experience. This high-visibility position offers you direct exposure to a critical business area and the chance to build expertise in a key growth segment. You’ll deliver impactful solutions, learn from experienced leaders, and expand your skills through daily collaboration with diverse teams—setting a strong foundation for ongoing career advancement within Chubb.

Responsibilities

  • Collaborate with stakeholders to define business problems and ensure user-centric, modernization-focused solutions
  • Prioritize and manage the product backlog, defining and refining user stories and acceptance criteria to align with business objectives and transformation vision
  • Streamline processes and implement improvements that elevate customer and agent satisfaction, leveraging a strong understanding of customer experience principles and insurance agent workflows
  • Lead or support User Acceptance Testing (UAT), including strategy, test case development, and validation of acceptance criteria
  • Drive high-quality delivery as part of a multi-functional squad, representing end users in usability sessions and requirements gathering
  • Champion visioning, research, planning, execution, and measurement across assigned workstreams
  • Communicate proactively and effectively with stakeholders through status updates, release notes, executive briefings, and presentations
  • Identify and implement opportunities for automation, simplification, and standardization of business processes
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